Led by Suzanne Boyan, Business Travel News' 2019 Travel Manager of the Year, global consulting firm ZS Associates is taking a modern approach to corporate travel management. Boyan empowers her traveling employees with booking flexibility by partnering with airline and hotel suppliers and her TMC, creating a program that meets the needs of all her company's stakeholders — from the CFO to risk management, road warriors and procurement.
The latest version of this case study describes ZS Associates' progress with its modernized corporate travel program in greater detail, with current statistics from the last quarter of 2022. This allows you to see how their program grew and improved after 2019, despite the pandemic. Grab your free copy below.