Despite having a mandated travel policy, like many companies, Ritchie Bros. Auctioneers struggled with travel program leakage. Recurrent reconciliation and budgeting data challenges presented by this leakage activity was a key factor that drove Travel Administration Manager Michelle Grant to find travel data capture and intelligence provider, Traxo, to solve their data gaps since a stand-alone mandate wasn’t working.
"Now I have the resources available at my fingertips to run travel reports from both our TMC and Traxo to obtain a consolidated view of our travel spend and traveler whereabouts. Between Traxo and the TMC, it feels that 99.9% of booking data is now being captured," Grant said, underpinning the significance of her new-found data visibility.
Read the Ritchie Bros. case study to learn more about the company's travel management strategy and how Traxo supports their team with omnichannel data.