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Case Study: Ritchie Bros. Auctioneers

Despite having a mandated travel policy, like many companies, Ritchie Bros. Auctioneers struggled with travel program leakage. Recurrent reconciliation and budgeting data challenges presented by this leakage activity was a key factor that drove Travel Administration Manager Michelle Grant to find travel data capture and intelligence provider, Traxo, to solve their data gaps since a stand-alone mandate wasn’t working.

"Now I have the resources available at my fingertips to run travel reports from both our TMC and Traxo to obtain a consolidated view of our travel spend and traveler whereabouts. Between Traxo and the TMC, it feels that 99.9% of booking data is now being captured," Grant said, underpinning the significance of her new-found data visibility. 

The travel data provided by Ritchie Bros.' Traxo Integration empowers:

  • Enhanced traveler safety
  • More effective supplier negotiations
  • Improved expense management & budgeting

Read the Ritchie Bros. case study to learn more about the company's travel management strategy and how Traxo supports their team with omnichannel data. 

Download your free copy of the case study.

Download the Ritchie Bros. case study, 'Turning Program Leakage from a Challenge to an Opportunity."

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Webinars

Travel Managers Office Hours: Managing Travel Program Changes

Due to the COVID-19 pandemic, the business travel industry experienced a massive amount of disruption in 2020. This disruption created the necessity for several travel program changes, from urgent adjustments in how companies address duty of care to policy changes enforcing greater program compliance. On October 27th, Traxo brought together three

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(ICF-hosted Webinar) Return to Travel: The Digital Divide

On October 15, 2020, ICF hosted a webinar about the return to travel after COVID-19 and the role of technology in managing this restart successfully. The webinar was hosted by ICF’s senior travel manager, Carmen Smith, with three travel data experts as panelists, including Traxo's Chief Product Officer, Matt Griffin.

The Webinar Panelists:

Dave

Webinars

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On September 29th, we hosted our first town hall during the Traxo Travel Managers Office Hours webinar series. This webinar was only open to travel buyers to facilitate an open conversation regarding the countless hurdles travel managers now face, from traveler safety to expense reporting and what to do about unused tickets.

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Webinars

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Ebooks

How to Embrace an Omnichannel Strategy eBook

How to Embrace and Omnichannel Travel Management Strategy eBook

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These are two prominent questions answered in Traxo's eBook, "How to Embrace an Omnichannel Strategy." By taking a closer look at

Customer Stories

Program Management: Data is Key to an Omnichannel Managed Travel Vision

Learn how Traxo client ZS Associates evolved their travel program from a traditional mandated program to a more flexible, traveler-friendly program -- without sacrificing savings, safety, or satisfaction.

Led by Suzanne Boyan, Business Travel News' 2019 Travel Manager of the Year, global consulting firm ZS Associates is taking a modern approach

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