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How to Embrace an Omnichannel Strategy eBook

How to Embrace and Omnichannel Travel Management Strategy eBook

Will your business travelers always book how and where instructed?
Will they always choose your company’s preferred airline, hotel, or car rental provider?

These are two prominent questions answered in Traxo's eBook, "How to Embrace an Omnichannel Strategy." By taking a closer look at these questions and the concept of omnichannel travel booking policies, we reevaluate how to address the problem of leakage within managed travel programs. 

In the Omnichannel eBook, you'll learn about: 

  1. Adapting to change without sacrificing duty of care, reporting, and traveler satisfaction
  2. Identifying your travel booking blind spots
  3. The importance of capturing all of your travel data, regardless of booking channel
  4. How to test your omnichannel strategy and ensure traveler satisfaction
  5. Staying on top of your new omnichannel strategy with complete data visibility

Download the eBook for free now.

Download the "How to Embrace an Omnichannel Strategy" eBook:



Customer Stories

Program Management: Data is Key to an Omnichannel Managed Travel Vision

Learn how Traxo client ZS Associates evolved their travel program from a traditional mandated program to a more flexible, traveler-friendly program -- without sacrificing savings, safety, or satisfaction.

Led by Suzanne Boyan, Business Travel News' 2019 Travel Manager of the Year, global consulting firm ZS Associates is taking a modern approach

Case Study: Ritchie Bros. Auctioneers

Despite having a mandated travel policy, like many companies, Ritchie Bros. Auctioneers struggled with travel program leakage. Recurrent reconciliation and budgeting data challenges presented by this leakage activity was a key factor that drove Travel Administration Manager Michelle Grant to find travel data capture and intelligence provider,


Travel Managers Office Hours: Managing Travel Program Changes

Due to the COVID-19 pandemic, the business travel industry experienced a massive amount of disruption in 2020. This disruption created the necessity for several travel program changes, from urgent adjustments in how companies address duty of care to policy changes enforcing greater program compliance. On October 27th, Traxo brought together three


Travel Managers Office Hours: Town Hall

On September 29th, we hosted our first town hall during the Traxo Travel Managers Office Hours webinar series. This webinar was only open to travel buyers to facilitate an open conversation regarding the countless hurdles travel managers now face, from traveler safety to expense reporting and what to do about unused tickets.

Roughly 100 travel


Corporate Travel: The Four Stages of Post-Pandemic Recovery

How to prepare for what's coming next

The COVID-19 pandemic has dealt a massive blow to the corporate travel ecosystem and there is still a long road ahead.

Our conversations with leading risk management experts and travel management executives indicate the industry will transition through four distinct phases of recovery:

  1. Triage
  2. Taking Stock

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