--- title: "Travel Managers Office Hours: Town Hall" description: Read the summary of the September 2020 Traxo Travel Managers Office Hours Town Hall webinar or watch the webinar recording. image: https://resources.traxo.com/hubfs/Traxo-September-Townhall-Webinar.jpg --- [![Traxo](https://resources.traxo.com/hubfs/traxo-logotype-white.svg "Traxo")](https://www.traxo.com/) [![Get Started](https://no-cache.hubspot.com/cta/default/4161121/e1f17185-59ab-48d3-acc4-12570e8930e5.png)](https://cta-redirect.hubspot.com/cta/redirect/4161121/e1f17185-59ab-48d3-acc4-12570e8930e5) [![Resources Icon](https://resources.traxo.com/hubfs/Resources%20Assets%202020/Resources%20Icon.svg) ](https://resources.traxo.com) ## [Resources](https://resources.traxo.com) Tools and publications for smarter travel management. This is a search field with an auto-suggest feature attached. - There are no suggestions because the search field is empty. [All Resources](https://resources.traxo.com) ## LATEST RESOURCES [Webinars](https://resources.traxo.com/tag/webinars) [Corporate Travel Management](https://resources.traxo.com/tag/corporate-travel-management) [![Title Image for Mexico, Venezuela, and the Middle East: What Did We Learn? Webinar](https://resources.traxo.com/hubfs/risk-webinar-image-3-1.png) ](https://resources.traxo.com/mexico-venezuela-and-the-middle-east-webinar) ## [****Mexico, Venezuela, and the Middle East: What Did We Learn? ](https://resources.traxo.com/mexico-venezuela-and-the-middle-east-webinar) [Watch the Webinar](https://resources.traxo.com/mexico-venezuela-and-the-middle-east-webinar) [![Title Image for Mexico, Venezuela, and the Middle East: What Did We Learn? Webinar](https://resources.traxo.com/hubfs/risk-webinar-image-3-1.png) ](https://resources.traxo.com/mexico-venezuela-and-the-middle-east-webinar) [Webinars](https://resources.traxo.com/tag/webinars) [![close_icon.svg](https://resources.traxo.com/hubfs/Resources%20Assets%202020/Return%20to%20Main%20Icon.svg) ](https://resources.traxo.com) [Corporate Travel Management](https://resources.traxo.com/tag/corporate-travel-management) [Corporate Travel Programs & Policy](https://resources.traxo.com/tag/corporate-travel-programs-policy) # Travel Managers Office Hours: Town Hall On September 29th, we hosted our first town hall during the Traxo Travel Managers Office Hours webinar series. This webinar was only open to travel buyers to facilitate an open conversation regarding the countless hurdles travel managers now face, from [traveler safety ](https://www.traxo.com/traveler-safety)to expense reporting and what to do about unused tickets. Roughly 100 travel managers joined to share their advice and ask questions about improving their travel programs.  #### **[Poll] What Percentage of Your Travel Program has Resumed to Date?** The webinar kicked-off with a poll asking the group how much of their company’s travel had resumed since the pandemic began. Here are the results from 47 respondents: ![Traxo Travel Program Poll](https://lh3.googleusercontent.com/ql8yENJBCGHg1oyhlWkI0rGxSZfdzmiKFtZouBu74NXbjBOf_HZfF_HYFSukDFSqZ51nBzhWRJuKmDLjUDTGnEXZzSLduYtmD-T_kul2yDBgk_GvHZpH60clGyHcWsRlNmly9Kc6) ### **Addressing Duty of Care During COVID-19** From there, the conversation started right up. One of the primary areas of concern for everyone was duty of care and how to ensure travelers feel comfortable and well-prepared while traveling.  One manager said her team provides personal protective equipment (PPE) kits. Another noted her team prepared a 70-page pandemic response manual to help them manage the existing situation while prepping for the next possible health crisis. Other attendees mentioned the use of COVID-response websites, [resources](https://resources.traxo.com/consolidated-supplier-resources-for-covid-19-and-corporate-traveler-health), and FAQs to educate traveling employees.  ### **What’s Keeping You Up at Night?** The event’s moderator, Justin Morris, asked the group what their biggest challenge in Q3 2020. Haliburton’s travel manager explained that her biggest challenge was traveler communication. Because information on how to travel safely changes day-to-day, keeping up with traveler communication was an issue many managers agreed was an obstacle. However, some find help from their TMCs and the resources they have prepared to help companies address these evolving issues.  ### **Business Travel Approvals & Program Mandates** Other issues travel managers face were travel approvals and changes to corporate travel program mandates. One attendee, Carmen from ICF, said her travel program had transitioned from being loosely-mandated to tightly-mandated. Thanks to ongoing communication and collaboration with each division in her company, she said she feels that travel and travel policies are better understood within her organization. Another travel manager from Leggett mentioned that all of her company’s travel requires executive approval until travel resumes more fully.  ### **Travel Program Overhauls** Justin Morris asked the group if they had implemented significant changes to their travel programs during the lull in corporate travel imposed by COVID-19. Another manager from Leggett said their program used to be a traditional “rent-a-plate” program but moved to a new TMC that’s helped them through their transition.  Another attendee mentioned that her company was taking this time to review its carbon footprint and produce a new sustainability initiative. She expects that her company’s operations will include a blend of in-person meetings and virtual meetings to keep travelers safe while reducing emissions. Another attendee recommended TroopTravel, a travel technology tool, for planning the optimal location for in-person meetings based on emissions, travel time, cost, and other factors.  ### **TMC Subscription Vs. Transaction Models** One travel manager from the University of Chicago brought up his concerns over suppliers and how well they’ll continue operating as the pandemic drags on. This led to a discussion about the sustainability of TMC transaction models. While several managers said they did use a transaction-based model, some agreed they were looking to transition to a subscription model in the future as travel ebbs and flows.  #### **[Poll] How Much Are You Changing Your Travel Program During the Lull in Business Travel?** **![Traxo Travel Program Changes Poll](https://lh4.googleusercontent.com/Q5NIm8sjme3xsFokYHcqwR32Nx05ZGNmp9Mgh9OryT9s8GYlerHDkxrpqz5iIf0KA6HSzgQIuM3FKIQ6lfNIvsMXIKMPxweQyjsI2VCxbfRKvIgdB12fF-S7sUzoylYKWzLNE2MY)** ### **Travel Supplier Changes** The next topic of discussion centered around the changes within the supplier industries. One attendee said she suspects industries, such as the airline industry, will shrink, adapt, and continue operations, as it has during past disruptions. As an example, she sited larger airline’s partnerships with smaller airlines to expand their reach.  ### **Restricted Suppliers: AirBnB, Lyft, and Uber** Many of the attendees weighed in on the suppliers currently restricted from their travel programs. Some said AirBnB was not a current option for overnight stays and others said their company’s never allowed the home-sharing platform. Many agreed they allowed for rideshare services, but they’re encouraging travelers to opt for rental cars during the pandemic. ### **Unused Tickets and Credits** Other issues attendees agreed they were facing were unused tickets and airline credits. Carmen from ICF said her company asked the airlines to place their credits on a [UATP card  ](https://uatp.com/index.php/products-solutions/charge-cards/)so they could be used for anyone later on, rather than being reserved for certain employees.  Another attendee said she had an unused ticket protocol in place and asked her agency to help them identify tickets due to expire in the coming months so they could use those for essential trips.  A final note from another attendee reminded travel managers to negotiate the terms associated with UATP cards, as some come with high fees and restrictions. ### **Try Traxo for Free** To close the webinar, Traxo’s CEO, Andres Fabris, introduced a new opportunity for travel managers to try the Traxo platform for free. For travel managers who deploy Traxo before Nov. 30, 2020, they can experience how Traxo eliminates travel booking blindspots to improve duty of care, expense reporting, travel program compliance, and more. If you’re interested in learning more about trying Traxo for free, [contact us today](https://info.traxo.com/demo). ## **Watch the Town Hall Webinar Recording: ** ## [NEXT](https://resources.traxo.com/how-to-embrace-an-omnichannel-strategy-ebook) [Webinars](https://resources.traxo.com/tag/webinars) [Corporate Travel Management](https://resources.traxo.com/tag/corporate-travel-management) [![Title Image for Mexico, Venezuela, and the Middle East: What Did We Learn? Webinar](https://resources.traxo.com/hubfs/risk-webinar-image-3-1.png) ](https://resources.traxo.com/mexico-venezuela-and-the-middle-east-webinar) ## [Mexico, Venezuela, and the Middle East: What Did We Learn? ](https://resources.traxo.com/mexico-venezuela-and-the-middle-east-webinar) [Aash Shravah](https://resources.traxo.com/author/aash-shravah) Recent geopolitical events across three of the world's most volatile regions have done more than make headlines. They've exposed the cracks in how organizations think about, plan for, and execute travel risk management. For risk professionals, corporate travel managers, and security leaders, these moments aren't abstract. They're stress tests. [Watch the Webinar](https://resources.traxo.com/mexico-venezuela-and-the-middle-east-webinar) [Read](https://resources.traxo.com/mexico-venezuela-and-the-middle-east-webinar) [![Title Image for Mexico, Venezuela, and the Middle East: What Did We Learn? Webinar](https://resources.traxo.com/hubfs/risk-webinar-image-3-1.png) ](https://resources.traxo.com/mexico-venezuela-and-the-middle-east-webinar) [Learning Lab](https://resources.traxo.com/tag/learning-lab) [Corporate Travel Management](https://resources.traxo.com/tag/corporate-travel-management) [Videos](https://resources.traxo.com/tag/videos) [![Extended Traveler Profiles Title Slide](https://resources.traxo.com/hubfs/extended-traveler-profiles.png) ](https://resources.traxo.com/how-do-extended-traveler-profiles-help-me-understand-employee-bookings) ## [How do extended traveler profiles help me understand employee bookings? ](https://resources.traxo.com/how-do-extended-traveler-profiles-help-me-understand-employee-bookings) [Justin Morris](https://resources.traxo.com/author/justin-morris) In this Traxo Learning Lab session, Justin Morris explores how Extended Traveler Profiles are transforming the way organizations understand and manage corporate travel. In today’s global travel environment, data is often scattered across booking systems, expense platforms, and HR databases, leaving travel managers with fragmented insights and [Watch the Video](https://resources.traxo.com/how-do-extended-traveler-profiles-help-me-understand-employee-bookings) [Read](https://resources.traxo.com/how-do-extended-traveler-profiles-help-me-understand-employee-bookings) [![Extended Traveler Profiles Title Slide](https://resources.traxo.com/hubfs/extended-traveler-profiles.png) ](https://resources.traxo.com/how-do-extended-traveler-profiles-help-me-understand-employee-bookings) [Learning Lab](https://resources.traxo.com/tag/learning-lab) [Corporate Travel Management](https://resources.traxo.com/tag/corporate-travel-management) [Videos](https://resources.traxo.com/tag/videos) [![Group Travel Management Title Image](https://resources.traxo.com/hubfs/Group-travel.png) ](https://resources.traxo.com/how-does-traxo-help-me-manage-group-travels-and-meetings) ## [How does Traxo help me manage group travels and meetings? ](https://resources.traxo.com/how-does-traxo-help-me-manage-group-travels-and-meetings) [Justin Morris](https://resources.traxo.com/author/justin-morris) In an era where corporate travel often extends beyond individual trips to include large-scale events, off-sites, and global meetings, managing group travel has become one of the most complex challenges for travel teams. Coordinating hundreds — or even thousands — of employees across flights, accommodations, and meeting logistics can quickly [Watch the Video](https://resources.traxo.com/how-does-traxo-help-me-manage-group-travels-and-meetings) [Read](https://resources.traxo.com/how-does-traxo-help-me-manage-group-travels-and-meetings) [![Group Travel Management Title Image](https://resources.traxo.com/hubfs/Group-travel.png) ](https://resources.traxo.com/how-does-traxo-help-me-manage-group-travels-and-meetings) [Learning Lab](https://resources.traxo.com/tag/learning-lab) [Corporate Travel Management](https://resources.traxo.com/tag/corporate-travel-management) [Videos](https://resources.traxo.com/tag/videos) [![Flight Performance Insights Title Image](https://resources.traxo.com/hubfs/Flight-Performance-Insights-Feature-Image.png) ](https://resources.traxo.com/how-can-i-evaluate-my-teams-flight-routes-with-traxo) ## [How can I evaluate my team's flight routes with Traxo? ](https://resources.traxo.com/how-can-i-evaluate-my-teams-flight-routes-with-traxo) [Justin Morris](https://resources.traxo.com/author/justin-morris) In today’s corporate travel landscape, visibility alone isn’t enough. Organizations need insight. Travel programs generate enormous amounts of booking data, but without performance context, that information remains reactive and incomplete. Traxo changes that by transforming everyday flight records into actionable intelligence that helps [Watch the Video](https://resources.traxo.com/how-can-i-evaluate-my-teams-flight-routes-with-traxo) [Read](https://resources.traxo.com/how-can-i-evaluate-my-teams-flight-routes-with-traxo) [![Flight Performance Insights Title Image](https://resources.traxo.com/hubfs/Flight-Performance-Insights-Feature-Image.png) ](https://resources.traxo.com/how-can-i-evaluate-my-teams-flight-routes-with-traxo) [Learning Lab](https://resources.traxo.com/tag/learning-lab) [Corporate Travel Management](https://resources.traxo.com/tag/corporate-travel-management) [Videos](https://resources.traxo.com/tag/videos) [![Identifying Non-Compliance Title Image](https://resources.traxo.com/hubfs/identifying-non-compliance-brian-butler-1.jpg) ](https://resources.traxo.com/how-does-traxo-enable-organizations-to-identify-non-compliance-within-their-programs) ## [How does Traxo enable organizations to identify non-compliance within their programs? ](https://resources.traxo.com/how-does-traxo-enable-organizations-to-identify-non-compliance-within-their-programs) [Brian Butler](https://resources.traxo.com/author/brian-butler) In this strategic overview, Brian Butler shows how Traxo helps you identify patterns of non-compliance in your travel program. Whether travelers are booking outside policy, ignoring preferred vendors, or failing to book at all, this video shows how to detect those behaviors and use the data to take action. Brian walks through how to filter and [Watch the Video](https://resources.traxo.com/how-does-traxo-enable-organizations-to-identify-non-compliance-within-their-programs) [Read](https://resources.traxo.com/how-does-traxo-enable-organizations-to-identify-non-compliance-within-their-programs) [![Identifying Non-Compliance Title Image](https://resources.traxo.com/hubfs/identifying-non-compliance-brian-butler-1.jpg) ](https://resources.traxo.com/how-does-traxo-enable-organizations-to-identify-non-compliance-within-their-programs) [Learning Lab](https://resources.traxo.com/tag/learning-lab) [Corporate Travel Management](https://resources.traxo.com/tag/corporate-travel-management) [Videos](https://resources.traxo.com/tag/videos) [![TMC and Non-TMC Title Image](https://resources.traxo.com/hubfs/tmc-and-non-tmc-bookings-aash-shravah.jpg) ](https://resources.traxo.com/how-does-traxo-allow-travel-management-teams-to-compare-agency-and-non-agency-bookings) ## [How does Traxo allow travel management teams to compare agency and non-agency bookings? ](https://resources.traxo.com/how-does-traxo-allow-travel-management-teams-to-compare-agency-and-non-agency-bookings) [Aash Shravah](https://resources.traxo.com/author/aash-shravah) In this insightful session, Aash Shravah, VP of Sales and Client Success at Traxo, demonstrates how to compare bookings made through your Travel Management Company (TMC) with those made outside of it. This distinction is crucial for uncovering invisible spend—bookings that bypass your corporate travel channels and go untracked. With Traxo, you [Watch the Video](https://resources.traxo.com/how-does-traxo-allow-travel-management-teams-to-compare-agency-and-non-agency-bookings) [Read](https://resources.traxo.com/how-does-traxo-allow-travel-management-teams-to-compare-agency-and-non-agency-bookings) [![TMC and Non-TMC Title Image](https://resources.traxo.com/hubfs/tmc-and-non-tmc-bookings-aash-shravah.jpg) ](https://resources.traxo.com/how-does-traxo-allow-travel-management-teams-to-compare-agency-and-non-agency-bookings) [Learning Lab](https://resources.traxo.com/tag/learning-lab) [Corporate Travel Management](https://resources.traxo.com/tag/corporate-travel-management) [Videos](https://resources.traxo.com/tag/videos) [![Hotel Booking Insights Title Image](https://resources.traxo.com/hubfs/hotel-booking-insights-justin-morris-1.jpg) ](https://resources.traxo.com/how-can-you-use-traxo-to-analyze-hotel-spend-spot-booking-patterns-and-turn-lodging-data-into-a-competitive-advantage) ## [How can you use Traxo to analyze hotel spend, spot booking patterns, and turn lodging data into a competitive advantage? ](https://resources.traxo.com/how-can-you-use-traxo-to-analyze-hotel-spend-spot-booking-patterns-and-turn-lodging-data-into-a-competitive-advantage) [Justin Morris](https://resources.traxo.com/author/justin-morris) Justin Morris, Regional Director of Sales at Traxo, shows how to uncover actionable insights about your company's lodging activity. In this video, you'll learn how to use Traxo to analyze hotel spend across regions, identify which properties are frequently booked, and determine whether those bookings are aligned with your corporate travel policy. [Watch the Video](https://resources.traxo.com/how-can-you-use-traxo-to-analyze-hotel-spend-spot-booking-patterns-and-turn-lodging-data-into-a-competitive-advantage) [Read](https://resources.traxo.com/how-can-you-use-traxo-to-analyze-hotel-spend-spot-booking-patterns-and-turn-lodging-data-into-a-competitive-advantage) [![Hotel Booking Insights Title Image](https://resources.traxo.com/hubfs/hotel-booking-insights-justin-morris-1.jpg) ](https://resources.traxo.com/how-can-you-use-traxo-to-analyze-hotel-spend-spot-booking-patterns-and-turn-lodging-data-into-a-competitive-advantage) [Learning Lab](https://resources.traxo.com/tag/learning-lab) [Corporate Travel Management](https://resources.traxo.com/tag/corporate-travel-management) [Videos](https://resources.traxo.com/tag/videos) [![Flight Booking Trends Title Image](https://resources.traxo.com/hubfs/flight-booking-trends-aash-shravah.jpg) ](https://resources.traxo.com/how-can-i-use-traxo-to-uncover-booking-trends-in-my-organizations-flight-data) ## [How can I use Traxo to uncover booking trends in my organization's flight data? ](https://resources.traxo.com/how-can-i-use-traxo-to-uncover-booking-trends-in-my-organizations-flight-data) [Aash Shravah](https://resources.traxo.com/author/aash-shravah) In this video, Aash Shravah takes a deeper dive into your company’s flight booking data. He shows you how Traxo surfaces booking trends that reveal compliance issues, preferred airlines, booking behaviors, and potential savings opportunities. Whether your goal is to improve policy alignment, adjust airline contracts, or reduce last-minute [Watch the Video](https://resources.traxo.com/how-can-i-use-traxo-to-uncover-booking-trends-in-my-organizations-flight-data) [Read](https://resources.traxo.com/how-can-i-use-traxo-to-uncover-booking-trends-in-my-organizations-flight-data) [![Flight Booking Trends Title Image](https://resources.traxo.com/hubfs/flight-booking-trends-aash-shravah.jpg) ](https://resources.traxo.com/how-can-i-use-traxo-to-uncover-booking-trends-in-my-organizations-flight-data) [Learning Lab](https://resources.traxo.com/tag/learning-lab) [Corporate Travel Management](https://resources.traxo.com/tag/corporate-travel-management) [Videos](https://resources.traxo.com/tag/videos) [![Past, Present and Future Trips Title Image](https://resources.traxo.com/hubfs/past-present-and-future-trips-rebecca-sheehan.jpg) ](https://resources.traxo.com/how-can-traxo-help-analyze-past-current-and-future-bookings) ## [How can Traxo help analyze past, current, and future bookings? ](https://resources.traxo.com/how-can-traxo-help-analyze-past-current-and-future-bookings) [Rebecca Sheehan](https://resources.traxo.com/author/rebecca-sheehan) Rebecca Sheehan, VP of Strategic Partnerships at Traxo, demonstrates how the platform offers comprehensive visibility into where travelers have been, where they are currently, and where they intend to go next. With this timeline view of travel activity, you can take a more proactive approach to duty of care, manage disruptions effectively, and [Watch the Video](https://resources.traxo.com/how-can-traxo-help-analyze-past-current-and-future-bookings) [Read](https://resources.traxo.com/how-can-traxo-help-analyze-past-current-and-future-bookings) [![Past, Present and Future Trips Title Image](https://resources.traxo.com/hubfs/past-present-and-future-trips-rebecca-sheehan.jpg) ](https://resources.traxo.com/how-can-traxo-help-analyze-past-current-and-future-bookings) [Learning Lab](https://resources.traxo.com/tag/learning-lab) [Corporate Travel Management](https://resources.traxo.com/tag/corporate-travel-management) [Videos](https://resources.traxo.com/tag/videos) [![Airline Cost per Mile Title Image](https://resources.traxo.com/hubfs/airline-cost-per-mile-aash-shravah.jpg) ](https://resources.traxo.com/how-does-traxo-enable-the-calculation-of-the-cost-per-mile-of-airline-flights) ## [How does Traxo enable the calculation of the cost per mile of airline flights? ](https://resources.traxo.com/how-does-traxo-enable-the-calculation-of-the-cost-per-mile-of-airline-flights) [Aash Shravah](https://resources.traxo.com/author/aash-shravah) Aash Shravah walks you through how to use Traxo to analyze the average cost per mile for flights. This KPI is especially powerful when evaluating route efficiency, traveler behavior, or airline performance. Whether you’re working to reduce premium class usage on short flights or trying to uncover hidden savings on high-volume routes, understanding [Watch the Video](https://resources.traxo.com/how-does-traxo-enable-the-calculation-of-the-cost-per-mile-of-airline-flights) [Read](https://resources.traxo.com/how-does-traxo-enable-the-calculation-of-the-cost-per-mile-of-airline-flights) [![Airline Cost per Mile Title Image](https://resources.traxo.com/hubfs/airline-cost-per-mile-aash-shravah.jpg) ](https://resources.traxo.com/how-does-traxo-enable-the-calculation-of-the-cost-per-mile-of-airline-flights) [Webinars](https://resources.traxo.com/tag/webinars) [Corporate Travel Management](https://resources.traxo.com/tag/corporate-travel-management) [![Title Image with Rebecca Sheehan and Kate King](https://resources.traxo.com/hubfs/isos-webinar-updated-1.png) ](https://resources.traxo.com/off-channel-bookings-webinar-international-sos) ## [Off Channel Bookings: Do You Know Where Your Travelers Are? ](https://resources.traxo.com/off-channel-bookings-webinar-international-sos) [Rebecca Sheehan](https://resources.traxo.com/author/rebecca-sheehan) ## Watch the Webinar Recording Our "Off-Channel Bookings: Do You Know Where Your Travelers Are?" webinar offered a comprehensive exploration of how off-channel bookings can impact corporate travel programs and how the Traxo-International SOS integration delivers a game-changing solution for travel managers and risk professionals. With Rebecca [Watch the Webinar](https://resources.traxo.com/off-channel-bookings-webinar-international-sos) [Read](https://resources.traxo.com/off-channel-bookings-webinar-international-sos) [![Title Image with Rebecca Sheehan and Kate King](https://resources.traxo.com/hubfs/isos-webinar-updated-1.png) ](https://resources.traxo.com/off-channel-bookings-webinar-international-sos) [Webinars](https://resources.traxo.com/tag/webinars) [Corporate Travel Management](https://resources.traxo.com/tag/corporate-travel-management) [![Decorative Image with Webinar Title and Panelists Photos](https://resources.traxo.com/hubfs/WEBINAR.jpg) ](https://resources.traxo.com/travel-managers-toolkit-webinar) ## [From Chaos to Clarity: Transforming your Travel Program with Modern Travel Management Tools [Webinar] ](https://resources.traxo.com/travel-managers-toolkit-webinar) [Aash Shravah](https://resources.traxo.com/author/aash-shravah) ## Watch the Webinar Recording The recent Traxo webinar, "From Chaos to Clarity: Transforming your Travel Program with Modern Travel Management Tools", held on October 16, 2024, offered valuable insights into transforming corporate travel management. Moderated by Aash Shravah and featuring experts Kim Hamer from ResultsPlus Consulting, Sarah Hayden [Watch the Webinar](https://resources.traxo.com/travel-managers-toolkit-webinar) [Read](https://resources.traxo.com/travel-managers-toolkit-webinar) [![Decorative Image with Webinar Title and Panelists Photos](https://resources.traxo.com/hubfs/WEBINAR.jpg) ](https://resources.traxo.com/travel-managers-toolkit-webinar) [Webinars](https://resources.traxo.com/tag/webinars) [Corporate Travel Management](https://resources.traxo.com/tag/corporate-travel-management) [![](https://resources.traxo.com/hubfs/traxo-aa-webinar-youtube-thumbnail-Asset%201.png) ](https://resources.traxo.com/aa-loyalty-changes-webinar) ## [AA Loyalty Changes To Wreak Havoc on Your Travel Program July 11th! [Webinar] ](https://resources.traxo.com/aa-loyalty-changes-webinar) [Aash Shravah](https://resources.traxo.com/author/aash-shravah) ## Watch the Webinar Recording The recent Traxo webinar focused on the sweeping changes to American Airlines' loyalty program changes [occuring on July 11th, 2024](https://www.aa.com/i18n/aadvantage-program/aadvantage-program-updates.jsp), and their broader implications for corporate travel, from compliance to risk management and employee satisfaction. ## Webinar Panelists: - Paul Finn, Corporate Travel Manager - Louise Miller, [Watch the Webinar](https://resources.traxo.com/aa-loyalty-changes-webinar) [Read](https://resources.traxo.com/aa-loyalty-changes-webinar) [![](https://resources.traxo.com/hubfs/traxo-aa-webinar-youtube-thumbnail-Asset%201.png) ](https://resources.traxo.com/aa-loyalty-changes-webinar) [Webinars](https://resources.traxo.com/tag/webinars) [Corporate Travel Management](https://resources.traxo.com/tag/corporate-travel-management) [![Travel Risk Webinar Thumbnail Image with Panelist Headshots](https://resources.traxo.com/hubfs/webinar-graphic-2.jpg) ](https://resources.traxo.com/why-is-managed-travel-risky-business-webinar) ## [Why is Managed Travel Risky Business? [Webinar] ](https://resources.traxo.com/why-is-managed-travel-risky-business-webinar) [Aash Shravah](https://resources.traxo.com/author/aash-shravah) Our expert panel will uncover the state of affairs as it relates to travel risk management with an emphasis on how Travel Managers can understand the complexities of risk in managed travel to ensure the long-term viability of managed travel. As the industry tilts forward towards a decentralization of the traditional pillars of managed travel, how [Watch the Webinar](https://resources.traxo.com/why-is-managed-travel-risky-business-webinar) [Read](https://resources.traxo.com/why-is-managed-travel-risky-business-webinar) [![Travel Risk Webinar Thumbnail Image with Panelist Headshots](https://resources.traxo.com/hubfs/webinar-graphic-2.jpg) ](https://resources.traxo.com/why-is-managed-travel-risky-business-webinar) [Webinars](https://resources.traxo.com/tag/webinars) [Corporate Travel Management](https://resources.traxo.com/tag/corporate-travel-management) [![Decorative Image](https://resources.traxo.com/hubfs/ndc-webinar-youtube-Asset%2021.png) ](https://resources.traxo.com/understanding-ndc-and-its-impact-on-corporate-travel-webinar) ## [Understanding NDC and Its Impact on Corporate Travel [Webinar] ](https://resources.traxo.com/understanding-ndc-and-its-impact-on-corporate-travel-webinar) [Justin Morris](https://resources.traxo.com/author/justin-morris) [New Distribution Capability (NDC)](https://blog.traxo.com/what-travel-management-teams-need-to-know-about-ndc) has been a topic of conversation in our industry for over a decade, yet recent studies show about 10% of “travel agent sales are coming from NDC interfaces.” Until recently, 95% of NDC indirect sales are for leisure travel. That’s 1 in every 200 bookings being made with NDC technology for business travel. However, [Watch the Webinar](https://resources.traxo.com/understanding-ndc-and-its-impact-on-corporate-travel-webinar) [Read](https://resources.traxo.com/understanding-ndc-and-its-impact-on-corporate-travel-webinar) [![Decorative Image](https://resources.traxo.com/hubfs/ndc-webinar-youtube-Asset%2021.png) ](https://resources.traxo.com/understanding-ndc-and-its-impact-on-corporate-travel-webinar) [Webinars](https://resources.traxo.com/tag/webinars) [Corporate Travel Management](https://resources.traxo.com/tag/corporate-travel-management) [![ISO 31030 Webinar - Decorate Image of Title and Panelist Headshots](https://resources.traxo.com/hubfs/traxo-ISO-31030-webinar-2022-featured-image-Asset-2.jpg) ](https://resources.traxo.com/using-iso-31030-to-tackle-travel-risk-management-webinar) ## [Using ISO 31030 to Tackle Travel Risk Management [Webinar] ](https://resources.traxo.com/using-iso-31030-to-tackle-travel-risk-management-webinar) [Justin Morris](https://resources.traxo.com/author/justin-morris) Travel risk management standard ISO 31030 has been around for a year. In this webinar, we partnered with [Global Secure Accreditation](https://www.gsaccreditation.com/) to see how the ISO 31030 guidelines are being used by real businesses like PwC to tackle today’s most crucial travel risk management concerns. Watch the discussion we shared with industry leaders specialized in [Watch the Webinar](https://resources.traxo.com/using-iso-31030-to-tackle-travel-risk-management-webinar) [Read](https://resources.traxo.com/using-iso-31030-to-tackle-travel-risk-management-webinar) [![ISO 31030 Webinar - Decorate Image of Title and Panelist Headshots](https://resources.traxo.com/hubfs/traxo-ISO-31030-webinar-2022-featured-image-Asset-2.jpg) ](https://resources.traxo.com/using-iso-31030-to-tackle-travel-risk-management-webinar) [Webinars](https://resources.traxo.com/tag/webinars) [Corporate Travel Management](https://resources.traxo.com/tag/corporate-travel-management) [Data](https://resources.traxo.com/tag/data) [![Decorative Image ](https://resources.traxo.com/hubfs/traxo-isos-webinar-rc-image-Asset%2016.jpg) ](https://resources.traxo.com/traxo-and-international-sos-travel-security-standard-iso-31030) ## [Traxo and International SOS — Are You Ready for ISO 31030? ](https://resources.traxo.com/traxo-and-international-sos-travel-security-standard-iso-31030) [Brian Butler](https://resources.traxo.com/author/brian-butler) Recently, leaders from Global Secure Accreditation (GSA), International SOS, Traxo, and ZS Associates, came together to discuss ISO 31030—a first-of-its-kind travel risk management security standard. All participating organizations regard ISO 31030 as the next step in ensuring exceptional duty of care for business travelers worldwide. ### Our Webinar [Watch the Webinar](https://resources.traxo.com/traxo-and-international-sos-travel-security-standard-iso-31030) [Read](https://resources.traxo.com/traxo-and-international-sos-travel-security-standard-iso-31030) [![Decorative Image ](https://resources.traxo.com/hubfs/traxo-isos-webinar-rc-image-Asset%2016.jpg) ](https://resources.traxo.com/traxo-and-international-sos-travel-security-standard-iso-31030) [Webinars](https://resources.traxo.com/tag/webinars) [Corporate Travel Management](https://resources.traxo.com/tag/corporate-travel-management) [Data](https://resources.traxo.com/tag/data) [![Decorative Image](https://resources.traxo.com/hubfs/grasp-traxo-resource-center-image-Asset%2018.jpg) ](https://resources.traxo.com/solving-the-data-puzzle-with-grasp-and-traxo-webinar) ## [Solving the Data Puzzle with Grasp and Traxo ](https://resources.traxo.com/solving-the-data-puzzle-with-grasp-and-traxo-webinar) [Brian Butler](https://resources.traxo.com/author/brian-butler) For Travel Programs, data exists everywhere, in different formats and systems. Unfortunately, up to 40% of that data falls outside the traditional booking channels, making it invisible to travel managers. This has become a massive problem for end-to-end travel management and proper duty of care. During the "Solving the Data Puzzle Webinar with [Watch the Webinar](https://resources.traxo.com/solving-the-data-puzzle-with-grasp-and-traxo-webinar) [Read](https://resources.traxo.com/solving-the-data-puzzle-with-grasp-and-traxo-webinar) [![Decorative Image](https://resources.traxo.com/hubfs/grasp-traxo-resource-center-image-Asset%2018.jpg) ](https://resources.traxo.com/solving-the-data-puzzle-with-grasp-and-traxo-webinar) [Webinars](https://resources.traxo.com/tag/webinars) [Corporate Travel Management](https://resources.traxo.com/tag/corporate-travel-management) [Program Savings](https://resources.traxo.com/tag/program-savings) [![Decorative Title Image with Speaker Headshots](https://resources.traxo.com/hubfs/august-webinar-resource-center-featured-image-Asset%2014.jpg) ](https://resources.traxo.com/webinar-effective-rfps-and-hotel-spend-management) ## [Travel Managers Office Hours: Effective RFPs & Hotel Spend Management ](https://resources.traxo.com/webinar-effective-rfps-and-hotel-spend-management) [Justin Morris](https://resources.traxo.com/author/justin-morris) In the August 2021 edition of Traxo's Travel Managers Office Hours webinar series, executives from BTP Automation and an experienced Sabre travel manager joined Traxo to discuss crafting hotel RFPs quickly and optimizing hotel program spend.  ### Our Webinar Panelists: - Bruce Yoxsimer, CEO at [BTP Automation](https://www.btpautomation.com/) - Fernando Avíla, Founder at [BTP Automation ](https://www.btpautomation.com/) [Watch the Webinar](https://resources.traxo.com/webinar-effective-rfps-and-hotel-spend-management) [Read](https://resources.traxo.com/webinar-effective-rfps-and-hotel-spend-management) [![Decorative Title Image with Speaker Headshots](https://resources.traxo.com/hubfs/august-webinar-resource-center-featured-image-Asset%2014.jpg) ](https://resources.traxo.com/webinar-effective-rfps-and-hotel-spend-management) [Risk Management / Duty of Care](https://resources.traxo.com/tag/risk-management-duty-of-care) [Corporate Travel Management](https://resources.traxo.com/tag/corporate-travel-management) [Program Savings](https://resources.traxo.com/tag/program-savings) [![Decorative Title Image](https://resources.traxo.com/hubfs/traxo-video-thumbnail.jpg) ](https://resources.traxo.com/introduction-to-traxo-video) ## [Introduction to Traxo [Video] ](https://resources.traxo.com/introduction-to-traxo-video) [Brian Butler](https://resources.traxo.com/author/brian-butler) Curious about how Traxo can support your organization's travel management goals? Watch our introduction video to learn how Traxo automatically audits your travel program for improved compliance, savings and traveler safety. ## Traxo Introduction Video: If you're ready to experience the power of complete, pre-trip travel data on your corporate [Watch the Video](https://resources.traxo.com/introduction-to-traxo-video) [Read](https://resources.traxo.com/introduction-to-traxo-video) [![Decorative Title Image](https://resources.traxo.com/hubfs/traxo-video-thumbnail.jpg) ](https://resources.traxo.com/introduction-to-traxo-video) [Webinars](https://resources.traxo.com/tag/webinars) [Corporate Travel Management](https://resources.traxo.com/tag/corporate-travel-management) [Corporate Travel Programs & Policy](https://resources.traxo.com/tag/corporate-travel-programs-policy) [![Traxo Town Hall Webinar Title and Building Illustration](https://resources.traxo.com/hubfs/Traxo-September-Townhall-Webinar.jpg) ](https://resources.traxo.com/travel-managers-office-hours-town-hall-march-2021) ## [Travel Managers Office Hours: Town Hall March 2021 ](https://resources.traxo.com/travel-managers-office-hours-town-hall-march-2021) Lacey Williams On March 30th, 2021, we hosted our second town hall during the Traxo Travel Managers Office Hours webinar series. This webinar was open to all travel industry professionals, including travel buyers, suppliers, and TMCs. More than 150 travel professionals joined the session to ask questions, share their experiences and connect with industry peers. [Watch the Webinar](https://resources.traxo.com/travel-managers-office-hours-town-hall-march-2021) [Read](https://resources.traxo.com/travel-managers-office-hours-town-hall-march-2021) [![Traxo Town Hall Webinar Title and Building Illustration](https://resources.traxo.com/hubfs/Traxo-September-Townhall-Webinar.jpg) ](https://resources.traxo.com/travel-managers-office-hours-town-hall-march-2021) [Customer Stories](https://resources.traxo.com/tag/customer-stories) [Corporate Travel Management](https://resources.traxo.com/tag/corporate-travel-management) [Corporate Travel Programs & Policy](https://resources.traxo.com/tag/corporate-travel-programs-policy) [Case Study](https://resources.traxo.com/tag/case-study) [![Traxo Ritchie Bros Case Study](https://resources.traxo.com/hubfs/Traxo-Ritchie-Bros-Case-Study-Image.jpg) ](https://resources.traxo.com/ritchie-bros-case-study) ## [Case Study: Ritchie Bros. Auctioneers ](https://resources.traxo.com/ritchie-bros-case-study) [Amber Hall](https://resources.traxo.com/author/amber-hall) Despite having a mandated travel policy, like many companies, Ritchie Bros. Auctioneers struggled with travel program leakage. Recurrent reconciliation and budgeting data challenges presented by this leakage activity was a key factor that drove Travel Administration Manager Michelle Grant to find travel data capture and intelligence provider, [Read the Case Study](https://resources.traxo.com/ritchie-bros-case-study) [Read](https://resources.traxo.com/ritchie-bros-case-study) [![Traxo Ritchie Bros Case Study](https://resources.traxo.com/hubfs/Traxo-Ritchie-Bros-Case-Study-Image.jpg) ](https://resources.traxo.com/ritchie-bros-case-study) [Webinars](https://resources.traxo.com/tag/webinars) [Corporate Travel Management](https://resources.traxo.com/tag/corporate-travel-management) [Corporate Travel Programs & Policy](https://resources.traxo.com/tag/corporate-travel-programs-policy) [Covid-19](https://resources.traxo.com/tag/covid-19) [![Travel Managers Office Hours: Managing Travel Program Changes](https://resources.traxo.com/hubfs/Travel-Managers-Office-Hours-Webinar-Managing-Travel-Program-Changes.jpg) ](https://resources.traxo.com/travel-managers-office-hours-managing-changes) ## [Travel Managers Office Hours: Managing Travel Program Changes ](https://resources.traxo.com/travel-managers-office-hours-managing-changes) [Justin Morris](https://resources.traxo.com/author/justin-morris) Due to the COVID-19 pandemic, the business travel industry experienced a massive amount of disruption in 2020. This disruption created the necessity for several travel program changes, from urgent adjustments in how companies address duty of care to policy changes enforcing greater program compliance. On October 27th, Traxo brought together three [Watch the Webinar](https://resources.traxo.com/travel-managers-office-hours-managing-changes) [Read](https://resources.traxo.com/travel-managers-office-hours-managing-changes) [![Travel Managers Office Hours: Managing Travel Program Changes](https://resources.traxo.com/hubfs/Travel-Managers-Office-Hours-Webinar-Managing-Travel-Program-Changes.jpg) ](https://resources.traxo.com/travel-managers-office-hours-managing-changes) [Webinars](https://resources.traxo.com/tag/webinars) [Corporate Travel Management](https://resources.traxo.com/tag/corporate-travel-management) [Data](https://resources.traxo.com/tag/data) [![ICF Webinar Return to Travel with Traxo](https://resources.traxo.com/hubfs/Traxo-ICF-Webinar-Return-to-Travel.jpg) ](https://resources.traxo.com/icf-webinar-return-to-travel) ## [(ICF-hosted Webinar) Return to Travel: The Digital Divide ](https://resources.traxo.com/icf-webinar-return-to-travel) [Matt Griffin, Traxo](https://resources.traxo.com/author/matt-griffin) On October 15, 2020, [ICF](http://icf.com/) hosted a webinar about the return to travel after COVID-19 and the role of technology in managing this restart successfully. The webinar was hosted by ICF’s senior travel manager, Carmen Smith, with three travel data experts as panelists, including Traxo's Chief Product Officer, Matt Griffin. ### **The Webinar Panelists:** #### **Dave ** [Watch the Webinar](https://resources.traxo.com/icf-webinar-return-to-travel) [Read](https://resources.traxo.com/icf-webinar-return-to-travel) [![ICF Webinar Return to Travel with Traxo](https://resources.traxo.com/hubfs/Traxo-ICF-Webinar-Return-to-Travel.jpg) ](https://resources.traxo.com/icf-webinar-return-to-travel) [Webinars](https://resources.traxo.com/tag/webinars) [Corporate Travel Management](https://resources.traxo.com/tag/corporate-travel-management) [Corporate Travel Programs & Policy](https://resources.traxo.com/tag/corporate-travel-programs-policy) [![Traxo Town Hall Webinar Title and Building Illustration](https://resources.traxo.com/hubfs/Traxo-September-Townhall-Webinar.jpg) ](https://resources.traxo.com/travel-managers-office-hours-town-hall-march-2021) ## [Travel Managers Office Hours: Town Hall March 2021 ](https://resources.traxo.com/travel-managers-office-hours-town-hall-march-2021) Lacey Williams On March 30th, 2021, we hosted our second town hall during the Traxo Travel Managers Office Hours webinar series. This webinar was open to all travel industry professionals, including travel buyers, suppliers, and TMCs. More than 150 travel professionals joined the session to ask questions, share their experiences and connect with industry peers. [Watch the Webinar](https://resources.traxo.com/travel-managers-office-hours-town-hall-march-2021) [Read](https://resources.traxo.com/travel-managers-office-hours-town-hall-march-2021) [![Traxo Town Hall Webinar Title and Building Illustration](https://resources.traxo.com/hubfs/Traxo-September-Townhall-Webinar.jpg) ](https://resources.traxo.com/travel-managers-office-hours-town-hall-march-2021) [Webinars](https://resources.traxo.com/tag/webinars) [Off-Channel / Leakage](https://resources.traxo.com/tag/off-channel-leakage) [Corporate Travel Programs & Policy](https://resources.traxo.com/tag/corporate-travel-programs-policy) [![Traxo December Webinar Panelists](https://resources.traxo.com/hubfs/Traxo-December-Webinar-Zoom-Cover.jpg) ](https://resources.traxo.com/travel-program-compliance-whats-next) ## [Travel Managers Office Hours: What's Next for Program Compliance? ](https://resources.traxo.com/travel-program-compliance-whats-next) [Justin Morris](https://resources.traxo.com/author/justin-morris) As we approach 2021, it's critical to think strategically about travel program compliance and put a plan in place that safeguards your program. On December 8th, Traxo brought together three experienced travel managers to discuss what's next for program compliance. ### Travel Program Compliance Webinar Panelists: - Suzanne Boyan, ZS Associates (2019 [Watch the Webinar](https://resources.traxo.com/travel-program-compliance-whats-next) [Read](https://resources.traxo.com/travel-program-compliance-whats-next) [![Traxo December Webinar Panelists](https://resources.traxo.com/hubfs/Traxo-December-Webinar-Zoom-Cover.jpg) ](https://resources.traxo.com/travel-program-compliance-whats-next) [Customer Stories](https://resources.traxo.com/tag/customer-stories) [Corporate Travel Management](https://resources.traxo.com/tag/corporate-travel-management) [Corporate Travel Programs & Policy](https://resources.traxo.com/tag/corporate-travel-programs-policy) [Case Study](https://resources.traxo.com/tag/case-study) [![Traxo Ritchie Bros Case Study](https://resources.traxo.com/hubfs/Traxo-Ritchie-Bros-Case-Study-Image.jpg) ](https://resources.traxo.com/ritchie-bros-case-study) ## [Case Study: Ritchie Bros. Auctioneers ](https://resources.traxo.com/ritchie-bros-case-study) [Amber Hall](https://resources.traxo.com/author/amber-hall) Despite having a mandated travel policy, like many companies, Ritchie Bros. Auctioneers struggled with travel program leakage. Recurrent reconciliation and budgeting data challenges presented by this leakage activity was a key factor that drove Travel Administration Manager Michelle Grant to find travel data capture and intelligence provider, [Read the Case Study](https://resources.traxo.com/ritchie-bros-case-study) [Read](https://resources.traxo.com/ritchie-bros-case-study) [![Traxo Ritchie Bros Case Study](https://resources.traxo.com/hubfs/Traxo-Ritchie-Bros-Case-Study-Image.jpg) ](https://resources.traxo.com/ritchie-bros-case-study) [Webinars](https://resources.traxo.com/tag/webinars) [Corporate Travel Management](https://resources.traxo.com/tag/corporate-travel-management) [Corporate Travel Programs & Policy](https://resources.traxo.com/tag/corporate-travel-programs-policy) [Covid-19](https://resources.traxo.com/tag/covid-19) [![Travel Managers Office Hours: Managing Travel Program Changes](https://resources.traxo.com/hubfs/Travel-Managers-Office-Hours-Webinar-Managing-Travel-Program-Changes.jpg) ](https://resources.traxo.com/travel-managers-office-hours-managing-changes) ## [Travel Managers Office Hours: Managing Travel Program Changes ](https://resources.traxo.com/travel-managers-office-hours-managing-changes) [Justin Morris](https://resources.traxo.com/author/justin-morris) Due to the COVID-19 pandemic, the business travel industry experienced a massive amount of disruption in 2020. This disruption created the necessity for several travel program changes, from urgent adjustments in how companies address duty of care to policy changes enforcing greater program compliance. On October 27th, Traxo brought together three [Watch the Webinar](https://resources.traxo.com/travel-managers-office-hours-managing-changes) [Read](https://resources.traxo.com/travel-managers-office-hours-managing-changes) [![Travel Managers Office Hours: Managing Travel Program Changes](https://resources.traxo.com/hubfs/Travel-Managers-Office-Hours-Webinar-Managing-Travel-Program-Changes.jpg) ](https://resources.traxo.com/travel-managers-office-hours-managing-changes) [Ebooks](https://resources.traxo.com/tag/ebooks) [Off-Channel / Leakage](https://resources.traxo.com/tag/off-channel-leakage) [Corporate Travel Programs & Policy](https://resources.traxo.com/tag/corporate-travel-programs-policy) [![Traxo eBook How to Embrace an Omnichannel Strategy Featured Image](https://resources.traxo.com/hubfs/Traxo-eBook-How-to-Embrace-an-Omnichannel-Strategy.jpg) ](https://resources.traxo.com/how-to-embrace-an-omnichannel-strategy-ebook) ## [How to Embrace an Omnichannel Strategy eBook ](https://resources.traxo.com/how-to-embrace-an-omnichannel-strategy-ebook) [Cara Whitehill](https://resources.traxo.com/author/cara-whitehill) ## **How to Embrace and Omnichannel Travel Management Strategy eBook** Will your business travelers always book how and where instructed?Will they always choose your company’s preferred airline, hotel, or car rental provider? These are two prominent questions answered in Traxo's eBook, "How to Embrace an Omnichannel Strategy." By taking a closer look at [Read the eBook](https://resources.traxo.com/how-to-embrace-an-omnichannel-strategy-ebook) [Read](https://resources.traxo.com/how-to-embrace-an-omnichannel-strategy-ebook) [![Traxo eBook How to Embrace an Omnichannel Strategy Featured Image](https://resources.traxo.com/hubfs/Traxo-eBook-How-to-Embrace-an-Omnichannel-Strategy.jpg) ](https://resources.traxo.com/how-to-embrace-an-omnichannel-strategy-ebook) [Webinars](https://resources.traxo.com/tag/webinars) [Corporate Travel Management](https://resources.traxo.com/tag/corporate-travel-management) [![Title Image for Mexico, Venezuela, and the Middle East: What Did We Learn? Webinar](https://resources.traxo.com/hubfs/risk-webinar-image-3-1.png) ](https://resources.traxo.com/mexico-venezuela-and-the-middle-east-webinar) ## [Mexico, Venezuela, and the Middle East: What Did We Learn? ](https://resources.traxo.com/mexico-venezuela-and-the-middle-east-webinar) [Aash Shravah](https://resources.traxo.com/author/aash-shravah) Recent geopolitical events across three of the world's most volatile regions have done more than make headlines. They've exposed the cracks in how organizations think about, plan for, and execute travel risk management. For risk professionals, corporate travel managers, and security leaders, these moments aren't abstract. They're stress tests. [Watch the Webinar](https://resources.traxo.com/mexico-venezuela-and-the-middle-east-webinar) [Read](https://resources.traxo.com/mexico-venezuela-and-the-middle-east-webinar) [![Title Image for Mexico, Venezuela, and the Middle East: What Did We Learn? Webinar](https://resources.traxo.com/hubfs/risk-webinar-image-3-1.png) ](https://resources.traxo.com/mexico-venezuela-and-the-middle-east-webinar) [Webinars](https://resources.traxo.com/tag/webinars) [Corporate Travel Management](https://resources.traxo.com/tag/corporate-travel-management) [![Title Image with Rebecca Sheehan and Kate King](https://resources.traxo.com/hubfs/isos-webinar-updated-1.png) ](https://resources.traxo.com/off-channel-bookings-webinar-international-sos) ## [Off Channel Bookings: Do You Know Where Your Travelers Are? ](https://resources.traxo.com/off-channel-bookings-webinar-international-sos) [Rebecca Sheehan](https://resources.traxo.com/author/rebecca-sheehan) ## Watch the Webinar Recording Our "Off-Channel Bookings: Do You Know Where Your Travelers Are?" webinar offered a comprehensive exploration of how off-channel bookings can impact corporate travel programs and how the Traxo-International SOS integration delivers a game-changing solution for travel managers and risk professionals. With Rebecca [Watch the Webinar](https://resources.traxo.com/off-channel-bookings-webinar-international-sos) [Read](https://resources.traxo.com/off-channel-bookings-webinar-international-sos) [![Title Image with Rebecca Sheehan and Kate King](https://resources.traxo.com/hubfs/isos-webinar-updated-1.png) ](https://resources.traxo.com/off-channel-bookings-webinar-international-sos) [Webinars](https://resources.traxo.com/tag/webinars) [Corporate Travel Management](https://resources.traxo.com/tag/corporate-travel-management) [![Decorative Image with Webinar Title and Panelists Photos](https://resources.traxo.com/hubfs/WEBINAR.jpg) ](https://resources.traxo.com/travel-managers-toolkit-webinar) ## [From Chaos to Clarity: Transforming your Travel Program with Modern Travel Management Tools [Webinar] ](https://resources.traxo.com/travel-managers-toolkit-webinar) [Aash Shravah](https://resources.traxo.com/author/aash-shravah) ## Watch the Webinar Recording The recent Traxo webinar, "From Chaos to Clarity: Transforming your Travel Program with Modern Travel Management Tools", held on October 16, 2024, offered valuable insights into transforming corporate travel management. Moderated by Aash Shravah and featuring experts Kim Hamer from ResultsPlus Consulting, Sarah Hayden [Watch the Webinar](https://resources.traxo.com/travel-managers-toolkit-webinar) [Read](https://resources.traxo.com/travel-managers-toolkit-webinar) [![Decorative Image with Webinar Title and Panelists Photos](https://resources.traxo.com/hubfs/WEBINAR.jpg) ](https://resources.traxo.com/travel-managers-toolkit-webinar) [Webinars](https://resources.traxo.com/tag/webinars) [Corporate Travel Management](https://resources.traxo.com/tag/corporate-travel-management) [![](https://resources.traxo.com/hubfs/traxo-aa-webinar-youtube-thumbnail-Asset%201.png) ](https://resources.traxo.com/aa-loyalty-changes-webinar) ## [AA Loyalty Changes To Wreak Havoc on Your Travel Program July 11th! [Webinar] ](https://resources.traxo.com/aa-loyalty-changes-webinar) [Aash Shravah](https://resources.traxo.com/author/aash-shravah) ## Watch the Webinar Recording The recent Traxo webinar focused on the sweeping changes to American Airlines' loyalty program changes [occuring on July 11th, 2024](https://www.aa.com/i18n/aadvantage-program/aadvantage-program-updates.jsp), and their broader implications for corporate travel, from compliance to risk management and employee satisfaction. ## Webinar Panelists: - Paul Finn, Corporate Travel Manager - Louise Miller, [Watch the Webinar](https://resources.traxo.com/aa-loyalty-changes-webinar) [Read](https://resources.traxo.com/aa-loyalty-changes-webinar) [![](https://resources.traxo.com/hubfs/traxo-aa-webinar-youtube-thumbnail-Asset%201.png) ](https://resources.traxo.com/aa-loyalty-changes-webinar) [Webinars](https://resources.traxo.com/tag/webinars) [Corporate Travel Management](https://resources.traxo.com/tag/corporate-travel-management) [![Travel Risk Webinar Thumbnail Image with Panelist Headshots](https://resources.traxo.com/hubfs/webinar-graphic-2.jpg) ](https://resources.traxo.com/why-is-managed-travel-risky-business-webinar) ## [Why is Managed Travel Risky Business? [Webinar] ](https://resources.traxo.com/why-is-managed-travel-risky-business-webinar) [Aash Shravah](https://resources.traxo.com/author/aash-shravah) Our expert panel will uncover the state of affairs as it relates to travel risk management with an emphasis on how Travel Managers can understand the complexities of risk in managed travel to ensure the long-term viability of managed travel. As the industry tilts forward towards a decentralization of the traditional pillars of managed travel, how [Watch the Webinar](https://resources.traxo.com/why-is-managed-travel-risky-business-webinar) [Read](https://resources.traxo.com/why-is-managed-travel-risky-business-webinar) [![Travel Risk Webinar Thumbnail Image with Panelist Headshots](https://resources.traxo.com/hubfs/webinar-graphic-2.jpg) ](https://resources.traxo.com/why-is-managed-travel-risky-business-webinar) [Webinars](https://resources.traxo.com/tag/webinars) [Corporate Travel Management](https://resources.traxo.com/tag/corporate-travel-management) [![Decorative Image](https://resources.traxo.com/hubfs/ndc-webinar-youtube-Asset%2021.png) ](https://resources.traxo.com/understanding-ndc-and-its-impact-on-corporate-travel-webinar) ## [Understanding NDC and Its Impact on Corporate Travel [Webinar] ](https://resources.traxo.com/understanding-ndc-and-its-impact-on-corporate-travel-webinar) [Justin Morris](https://resources.traxo.com/author/justin-morris) [New Distribution Capability (NDC)](https://blog.traxo.com/what-travel-management-teams-need-to-know-about-ndc) has been a topic of conversation in our industry for over a decade, yet recent studies show about 10% of “travel agent sales are coming from NDC interfaces.” Until recently, 95% of NDC indirect sales are for leisure travel. That’s 1 in every 200 bookings being made with NDC technology for business travel. However, [Watch the Webinar](https://resources.traxo.com/understanding-ndc-and-its-impact-on-corporate-travel-webinar) [Read](https://resources.traxo.com/understanding-ndc-and-its-impact-on-corporate-travel-webinar) [![Decorative Image](https://resources.traxo.com/hubfs/ndc-webinar-youtube-Asset%2021.png) ](https://resources.traxo.com/understanding-ndc-and-its-impact-on-corporate-travel-webinar) [Webinars](https://resources.traxo.com/tag/webinars) [Corporate Travel Management](https://resources.traxo.com/tag/corporate-travel-management) [![ISO 31030 Webinar - Decorate Image of Title and Panelist Headshots](https://resources.traxo.com/hubfs/traxo-ISO-31030-webinar-2022-featured-image-Asset-2.jpg) ](https://resources.traxo.com/using-iso-31030-to-tackle-travel-risk-management-webinar) ## [Using ISO 31030 to Tackle Travel Risk Management [Webinar] ](https://resources.traxo.com/using-iso-31030-to-tackle-travel-risk-management-webinar) [Justin Morris](https://resources.traxo.com/author/justin-morris) Travel risk management standard ISO 31030 has been around for a year. In this webinar, we partnered with [Global Secure Accreditation](https://www.gsaccreditation.com/) to see how the ISO 31030 guidelines are being used by real businesses like PwC to tackle today’s most crucial travel risk management concerns. Watch the discussion we shared with industry leaders specialized in [Watch the Webinar](https://resources.traxo.com/using-iso-31030-to-tackle-travel-risk-management-webinar) [Read](https://resources.traxo.com/using-iso-31030-to-tackle-travel-risk-management-webinar) [![ISO 31030 Webinar - Decorate Image of Title and Panelist Headshots](https://resources.traxo.com/hubfs/traxo-ISO-31030-webinar-2022-featured-image-Asset-2.jpg) ](https://resources.traxo.com/using-iso-31030-to-tackle-travel-risk-management-webinar) [Webinars](https://resources.traxo.com/tag/webinars) [Corporate Travel Management](https://resources.traxo.com/tag/corporate-travel-management) [Data](https://resources.traxo.com/tag/data) [![Decorative Image ](https://resources.traxo.com/hubfs/traxo-isos-webinar-rc-image-Asset%2016.jpg) ](https://resources.traxo.com/traxo-and-international-sos-travel-security-standard-iso-31030) ## [Traxo and International SOS — Are You Ready for ISO 31030? ](https://resources.traxo.com/traxo-and-international-sos-travel-security-standard-iso-31030) [Brian Butler](https://resources.traxo.com/author/brian-butler) Recently, leaders from Global Secure Accreditation (GSA), International SOS, Traxo, and ZS Associates, came together to discuss ISO 31030—a first-of-its-kind travel risk management security standard. All participating organizations regard ISO 31030 as the next step in ensuring exceptional duty of care for business travelers worldwide. ### Our Webinar [Watch the Webinar](https://resources.traxo.com/traxo-and-international-sos-travel-security-standard-iso-31030) [Read](https://resources.traxo.com/traxo-and-international-sos-travel-security-standard-iso-31030) [![Decorative Image ](https://resources.traxo.com/hubfs/traxo-isos-webinar-rc-image-Asset%2016.jpg) ](https://resources.traxo.com/traxo-and-international-sos-travel-security-standard-iso-31030) [Webinars](https://resources.traxo.com/tag/webinars) [Corporate Travel Management](https://resources.traxo.com/tag/corporate-travel-management) [Data](https://resources.traxo.com/tag/data) [![Decorative Image](https://resources.traxo.com/hubfs/grasp-traxo-resource-center-image-Asset%2018.jpg) ](https://resources.traxo.com/solving-the-data-puzzle-with-grasp-and-traxo-webinar) ## [Solving the Data Puzzle with Grasp and Traxo ](https://resources.traxo.com/solving-the-data-puzzle-with-grasp-and-traxo-webinar) [Brian Butler](https://resources.traxo.com/author/brian-butler) For Travel Programs, data exists everywhere, in different formats and systems. Unfortunately, up to 40% of that data falls outside the traditional booking channels, making it invisible to travel managers. This has become a massive problem for end-to-end travel management and proper duty of care. During the "Solving the Data Puzzle Webinar with [Watch the Webinar](https://resources.traxo.com/solving-the-data-puzzle-with-grasp-and-traxo-webinar) [Read](https://resources.traxo.com/solving-the-data-puzzle-with-grasp-and-traxo-webinar) [![Decorative Image](https://resources.traxo.com/hubfs/grasp-traxo-resource-center-image-Asset%2018.jpg) ](https://resources.traxo.com/solving-the-data-puzzle-with-grasp-and-traxo-webinar) [Webinars](https://resources.traxo.com/tag/webinars) [Corporate Travel Management](https://resources.traxo.com/tag/corporate-travel-management) [Program Savings](https://resources.traxo.com/tag/program-savings) [![Decorative Title Image with Speaker Headshots](https://resources.traxo.com/hubfs/august-webinar-resource-center-featured-image-Asset%2014.jpg) ](https://resources.traxo.com/webinar-effective-rfps-and-hotel-spend-management) ## [Travel Managers Office Hours: Effective RFPs & Hotel Spend Management ](https://resources.traxo.com/webinar-effective-rfps-and-hotel-spend-management) [Justin Morris](https://resources.traxo.com/author/justin-morris) In the August 2021 edition of Traxo's Travel Managers Office Hours webinar series, executives from BTP Automation and an experienced Sabre travel manager joined Traxo to discuss crafting hotel RFPs quickly and optimizing hotel program spend.  ### Our Webinar Panelists: - Bruce Yoxsimer, CEO at [BTP Automation](https://www.btpautomation.com/) - Fernando Avíla, Founder at [BTP Automation ](https://www.btpautomation.com/) [Watch the Webinar](https://resources.traxo.com/webinar-effective-rfps-and-hotel-spend-management) [Read](https://resources.traxo.com/webinar-effective-rfps-and-hotel-spend-management) [![Decorative Title Image with Speaker Headshots](https://resources.traxo.com/hubfs/august-webinar-resource-center-featured-image-Asset%2014.jpg) ](https://resources.traxo.com/webinar-effective-rfps-and-hotel-spend-management) [Webinars](https://resources.traxo.com/tag/webinars) [Corporate Travel Management](https://resources.traxo.com/tag/corporate-travel-management) [Corporate Travel Programs & Policy](https://resources.traxo.com/tag/corporate-travel-programs-policy) [![Traxo Town Hall Webinar Title and Building Illustration](https://resources.traxo.com/hubfs/Traxo-September-Townhall-Webinar.jpg) ](https://resources.traxo.com/travel-managers-office-hours-town-hall-march-2021) ## [Travel Managers Office Hours: Town Hall March 2021 ](https://resources.traxo.com/travel-managers-office-hours-town-hall-march-2021) Lacey Williams On March 30th, 2021, we hosted our second town hall during the Traxo Travel Managers Office Hours webinar series. This webinar was open to all travel industry professionals, including travel buyers, suppliers, and TMCs. More than 150 travel professionals joined the session to ask questions, share their experiences and connect with industry peers. [Watch the Webinar](https://resources.traxo.com/travel-managers-office-hours-town-hall-march-2021) [Read](https://resources.traxo.com/travel-managers-office-hours-town-hall-march-2021) [![Traxo Town Hall Webinar Title and Building Illustration](https://resources.traxo.com/hubfs/Traxo-September-Townhall-Webinar.jpg) ](https://resources.traxo.com/travel-managers-office-hours-town-hall-march-2021) [Webinars](https://resources.traxo.com/tag/webinars) [Off-Channel / Leakage](https://resources.traxo.com/tag/off-channel-leakage) [Program Savings](https://resources.traxo.com/tag/program-savings) [![Image of Webinar Title and Three Panelists](https://resources.traxo.com/hubfs/Traxo-Uncovering-Value-in-Travel-Leakage-Webinar.jpg) ](https://resources.traxo.com/uncovering-value-in-travel-leakage) ## [Travel Managers Office Hours: Uncovering Value in Travel Leakage ](https://resources.traxo.com/uncovering-value-in-travel-leakage) [Justin Morris](https://resources.traxo.com/author/justin-morris) In this edition of Traxo's Travel Managers Office Hours webinar series, we brought together three experts from travel industry areas to discuss the hidden value of travel leakage, from savings opportunities to enhanced traveler satisfaction.  ### Business Travel Leakage Webinar Panelists: - Jennifer Steinke, Global Travel Manager, [PPD](https://www.ppd.com/) - Greeley Koch, VP [Watch the Webinar](https://resources.traxo.com/uncovering-value-in-travel-leakage) [Read](https://resources.traxo.com/uncovering-value-in-travel-leakage) [![Image of Webinar Title and Three Panelists](https://resources.traxo.com/hubfs/Traxo-Uncovering-Value-in-Travel-Leakage-Webinar.jpg) ](https://resources.traxo.com/uncovering-value-in-travel-leakage) [Webinars](https://resources.traxo.com/tag/webinars) [Off-Channel / Leakage](https://resources.traxo.com/tag/off-channel-leakage) [Corporate Travel Programs & Policy](https://resources.traxo.com/tag/corporate-travel-programs-policy) [![Traxo December Webinar Panelists](https://resources.traxo.com/hubfs/Traxo-December-Webinar-Zoom-Cover.jpg) ](https://resources.traxo.com/travel-program-compliance-whats-next) ## [Travel Managers Office Hours: What's Next for Program Compliance? ](https://resources.traxo.com/travel-program-compliance-whats-next) [Justin Morris](https://resources.traxo.com/author/justin-morris) As we approach 2021, it's critical to think strategically about travel program compliance and put a plan in place that safeguards your program. On December 8th, Traxo brought together three experienced travel managers to discuss what's next for program compliance. ### Travel Program Compliance Webinar Panelists: - Suzanne Boyan, ZS Associates (2019 [Watch the Webinar](https://resources.traxo.com/travel-program-compliance-whats-next) [Read](https://resources.traxo.com/travel-program-compliance-whats-next) [![Traxo December Webinar Panelists](https://resources.traxo.com/hubfs/Traxo-December-Webinar-Zoom-Cover.jpg) ](https://resources.traxo.com/travel-program-compliance-whats-next) [Webinars](https://resources.traxo.com/tag/webinars) [Corporate Travel Management](https://resources.traxo.com/tag/corporate-travel-management) [Corporate Travel Programs & Policy](https://resources.traxo.com/tag/corporate-travel-programs-policy) [Covid-19](https://resources.traxo.com/tag/covid-19) [![Travel Managers Office Hours: Managing Travel Program Changes](https://resources.traxo.com/hubfs/Travel-Managers-Office-Hours-Webinar-Managing-Travel-Program-Changes.jpg) ](https://resources.traxo.com/travel-managers-office-hours-managing-changes) ## [Travel Managers Office Hours: Managing Travel Program Changes ](https://resources.traxo.com/travel-managers-office-hours-managing-changes) [Justin Morris](https://resources.traxo.com/author/justin-morris) Due to the COVID-19 pandemic, the business travel industry experienced a massive amount of disruption in 2020. This disruption created the necessity for several travel program changes, from urgent adjustments in how companies address duty of care to policy changes enforcing greater program compliance. On October 27th, Traxo brought together three [Watch the Webinar](https://resources.traxo.com/travel-managers-office-hours-managing-changes) [Read](https://resources.traxo.com/travel-managers-office-hours-managing-changes) [![Travel Managers Office Hours: Managing Travel Program Changes](https://resources.traxo.com/hubfs/Travel-Managers-Office-Hours-Webinar-Managing-Travel-Program-Changes.jpg) ](https://resources.traxo.com/travel-managers-office-hours-managing-changes) [Webinars](https://resources.traxo.com/tag/webinars) [Corporate Travel Management](https://resources.traxo.com/tag/corporate-travel-management) [Data](https://resources.traxo.com/tag/data) [![ICF Webinar Return to Travel with Traxo](https://resources.traxo.com/hubfs/Traxo-ICF-Webinar-Return-to-Travel.jpg) ](https://resources.traxo.com/icf-webinar-return-to-travel) ## [(ICF-hosted Webinar) Return to Travel: The Digital Divide ](https://resources.traxo.com/icf-webinar-return-to-travel) [Matt Griffin, Traxo](https://resources.traxo.com/author/matt-griffin) On October 15, 2020, [ICF](http://icf.com/) hosted a webinar about the return to travel after COVID-19 and the role of technology in managing this restart successfully. The webinar was hosted by ICF’s senior travel manager, Carmen Smith, with three travel data experts as panelists, including Traxo's Chief Product Officer, Matt Griffin. ### **The Webinar Panelists:** #### **Dave ** [Watch the Webinar](https://resources.traxo.com/icf-webinar-return-to-travel) [Read](https://resources.traxo.com/icf-webinar-return-to-travel) [![ICF Webinar Return to Travel with Traxo](https://resources.traxo.com/hubfs/Traxo-ICF-Webinar-Return-to-Travel.jpg) ](https://resources.traxo.com/icf-webinar-return-to-travel) [Webinars](https://resources.traxo.com/tag/webinars) [Duty Of Care](https://resources.traxo.com/tag/duty-of-care) [Covid-19](https://resources.traxo.com/tag/covid-19) [![Traxo BTN Risk Summit Talk Data Ready for Duty of Care Featured Image](https://resources.traxo.com/hubfs/Traxo-BTN-Risk-Summit-Talk-Data-Ready-for-Duty-of-Care.jpg) ](https://resources.traxo.com/are-you-data-ready-for-duty-of-care) ## [Are you Data Ready for Duty of Care? Talk from BTN Risk Summit ](https://resources.traxo.com/are-you-data-ready-for-duty-of-care) [Matt Griffin, Traxo](https://resources.traxo.com/author/matt-griffin) Business Travel News and Hospitality Lawyer hosted the Global Travel Risk Summit on July 29th, 2020. During the virtual event, Traxo's Chief Product Officer, Matt Griffin, shared insight on how businesses can become "Data Ready for Duty of Care." This means aggregating and applying every data point required to create a responsible and transparent [Watch the Talk](https://resources.traxo.com/are-you-data-ready-for-duty-of-care) [Read](https://resources.traxo.com/are-you-data-ready-for-duty-of-care) [![Traxo BTN Risk Summit Talk Data Ready for Duty of Care Featured Image](https://resources.traxo.com/hubfs/Traxo-BTN-Risk-Summit-Talk-Data-Ready-for-Duty-of-Care.jpg) ](https://resources.traxo.com/are-you-data-ready-for-duty-of-care) [Webinars](https://resources.traxo.com/tag/webinars) [Covid-19](https://resources.traxo.com/tag/covid-19) [Health](https://resources.traxo.com/tag/health) [![Traxo Travel Managers Office Hours Webinar What We've Learned Featured Image](https://resources.traxo.com/hubfs/Traxo-Travel-Managers-Office-Hours-What-Weve-Learned.jpg) ](https://resources.traxo.com/travel-managers-office-hours-what-weve-learned) ## [Travel Managers Office Hours: What We've Learned ](https://resources.traxo.com/travel-managers-office-hours-what-weve-learned) [Matt Griffin, Traxo](https://resources.traxo.com/author/matt-griffin) Over the last several months, everyone in the travel industry has had to adapt to the daily changes brought forth by the COVID-19 pandemic. In Traxo's Travel Managers Office Hours webinar for August, we caught up with three industry-leading travel managers to discuss what they've learned while managing corporate travel during a global health [Watch the Webinar](https://resources.traxo.com/travel-managers-office-hours-what-weve-learned) [Read](https://resources.traxo.com/travel-managers-office-hours-what-weve-learned) [![Traxo Travel Managers Office Hours Webinar What We've Learned Featured Image](https://resources.traxo.com/hubfs/Traxo-Travel-Managers-Office-Hours-What-Weve-Learned.jpg) ](https://resources.traxo.com/travel-managers-office-hours-what-weve-learned) [Webinars](https://resources.traxo.com/tag/webinars) [Covid-19](https://resources.traxo.com/tag/covid-19) [Health](https://resources.traxo.com/tag/health) [![Traxo Travel Managers Office Hours Webinar Ask the Experts Featured Image](https://resources.traxo.com/hubfs/Travel-Managers-Office-Hours-Webinar-Ask-the-Experts.jpg) ](https://resources.traxo.com/travel-managers-office-hours-ask-the-experts) ## [Travel Managers Office Hours: Ask The Experts ](https://resources.traxo.com/travel-managers-office-hours-ask-the-experts) [Matt Griffin, Traxo](https://resources.traxo.com/author/matt-griffin) Wondering what industry experts are saying about the future of corporate travel and what to consider when adapting and evolving your travel program? View a candid conversation with three strategic, innovative thought leaders in corporate travel, moderated by Chad Costa from Traxo. **In this webinar, we discuss:** - How to approach and develop new [Watch the Webinar](https://resources.traxo.com/travel-managers-office-hours-ask-the-experts) [Read](https://resources.traxo.com/travel-managers-office-hours-ask-the-experts) [![Traxo Travel Managers Office Hours Webinar Ask the Experts Featured Image](https://resources.traxo.com/hubfs/Travel-Managers-Office-Hours-Webinar-Ask-the-Experts.jpg) ](https://resources.traxo.com/travel-managers-office-hours-ask-the-experts) [Webinars](https://resources.traxo.com/tag/webinars) [Covid-19](https://resources.traxo.com/tag/covid-19) [Health](https://resources.traxo.com/tag/health) [![](https://resources.traxo.com/hubfs/office-hours-webinar-addressing-impact-of-covid-19.jpg) ](https://resources.traxo.com/addressing-the-impact-of-covid-19-on-our-travel-programs) ## [Travel Managers Office Hours: Addressing the Impact of COVID-19 on Our Travel Programs ](https://resources.traxo.com/addressing-the-impact-of-covid-19-on-our-travel-programs) [Matt Griffin, Traxo](https://resources.traxo.com/author/matt-griffin) Wondering what other corporate travel managers are seeing and doing in these confusing times? View a candid conversation with fellow travel managers on the front line and moderated by Chad Costa from Traxo.  **In this webinar, we discuss:** - How their travel programs have been impacted - What they have done to adjust - What they are planning going [Watch the Webinar](https://resources.traxo.com/addressing-the-impact-of-covid-19-on-our-travel-programs) [Read](https://resources.traxo.com/addressing-the-impact-of-covid-19-on-our-travel-programs) [![](https://resources.traxo.com/hubfs/office-hours-webinar-addressing-impact-of-covid-19.jpg) ](https://resources.traxo.com/addressing-the-impact-of-covid-19-on-our-travel-programs) [All Resources](https://resources.traxo.com) ## Get the latest from Traxo Corporate travel management is a dynamic field. Join our mailing list to keep abreast of the latest news on Traxo products and key industry insights. [![Traxo](https://resources.traxo.com/hubfs/traxo-logotype-white.svg "Traxo")](https://www.traxo.com) © 2026 Traxo, Inc. 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