--- title: "Travel Managers Office Hours: Uncovering Value in Travel Leakage" description: Watch Traxo's January 2021 Travel Managers Office Hours webinar on the value hidden in business travel leakage from savings opportunities to better safety. image: https://resources.traxo.com/hubfs/Traxo-Uncovering-Value-in-Travel-Leakage-Webinar.jpg --- [![Traxo](https://resources.traxo.com/hubfs/traxo-logotype-white.svg "Traxo")](https://www.traxo.com/) [![Get Started](https://no-cache.hubspot.com/cta/default/4161121/e1f17185-59ab-48d3-acc4-12570e8930e5.png)](https://cta-redirect.hubspot.com/cta/redirect/4161121/e1f17185-59ab-48d3-acc4-12570e8930e5) [![Resources Icon](https://resources.traxo.com/hubfs/Resources%20Assets%202020/Resources%20Icon.svg) ](https://resources.traxo.com) ## [Resources](https://resources.traxo.com) Tools and publications for smarter travel management. This is a search field with an auto-suggest feature attached. - There are no suggestions because the search field is empty. [All Resources](https://resources.traxo.com) ## LATEST RESOURCES [Webinars](https://resources.traxo.com/tag/webinars) [Corporate Travel Management](https://resources.traxo.com/tag/corporate-travel-management) [![Title Image for Mexico, Venezuela, and the Middle East: What Did We Learn? Webinar](https://resources.traxo.com/hubfs/risk-webinar-image-3-1.png) ](https://resources.traxo.com/mexico-venezuela-and-the-middle-east-webinar) ## [****Mexico, Venezuela, and the Middle East: What Did We Learn? ](https://resources.traxo.com/mexico-venezuela-and-the-middle-east-webinar) [Watch the Webinar](https://resources.traxo.com/mexico-venezuela-and-the-middle-east-webinar) [![Title Image for Mexico, Venezuela, and the Middle East: What Did We Learn? Webinar](https://resources.traxo.com/hubfs/risk-webinar-image-3-1.png) ](https://resources.traxo.com/mexico-venezuela-and-the-middle-east-webinar) [Webinars](https://resources.traxo.com/tag/webinars) [![close_icon.svg](https://resources.traxo.com/hubfs/Resources%20Assets%202020/Return%20to%20Main%20Icon.svg) ](https://resources.traxo.com) [Off-Channel / Leakage](https://resources.traxo.com/tag/off-channel-leakage) [Program Savings](https://resources.traxo.com/tag/program-savings) # Travel Managers Office Hours: Uncovering Value in Travel Leakage In this edition of Traxo's Travel Managers Office Hours webinar series, we brought together three experts from travel industry areas to discuss the hidden value of travel leakage, from savings opportunities to enhanced traveler satisfaction.  ### Business Travel Leakage Webinar Panelists: - Jennifer Steinke, Global Travel Manager, [PPD](https://www.ppd.com/) - Greeley Koch, VP of Consulting, [DigiTravel Consulting](https://digitravelconsulting.com/) - John Packel, Co-CEO, [Smart Hotel Rate](https://smarthotelrate.io/) - Justin Morris, Traxo Moderator ### Topics Discussed in Traxo's January 2021 Webinar: - Uncovering corporate travel leakage & why it matters - Leveraging data to identify & correct missed savings opportunities through re-shopping and other methods - Leveraging your data to improve business [traveler safety  ](https://www.traxo.com/solutions/traveler-safety)& satisfaction These are just a few of the topics discussed during the webinar. To learn more about capturing previously unattainable leakage data and putting it to work for your organization, watch the webinar replay on [Traxo's YouTube channel. ](https://www.youtube.com/c/Traxo/) *"We want to just squish everyone into this box and little lanes of people conforming to whatever. We say educate them, treat them like adults, and [with technology in place to capture off channel bookings] you're going to find out more about your program and what it actually it's really truly costing you. When you have more insight into all the different channels that people are allowed to book and and how you can manage that data better – I can't stress this enough – [you'll realize] you don't have any idea what's going on in your program." - Jennifer Steinke* ### Travel Managers Office Hours - Uncovering Value in Travel Leakage ## [NEXT](https://resources.traxo.com/travel-program-compliance-whats-next) [Customer Stories](https://resources.traxo.com/tag/customer-stories) [Off-Channel / Leakage](https://resources.traxo.com/tag/off-channel-leakage) [Case Study](https://resources.traxo.com/tag/case-study) [![ZS Case Study | Title and Image of Suzanne Boyan](https://resources.traxo.com/hubfs/zs-associates-case-study-featured-image-Asset%2015.jpg) ](https://resources.traxo.com/zs-associates-travel-management-case-study) ## [ZS Associates Case Study: Pre-Trip Data is the Key to Travel Management ](https://resources.traxo.com/zs-associates-travel-management-case-study) [Cara Whitehill](https://resources.traxo.com/author/cara-whitehill) Learn how Traxo client ZS Associates evolved their travel program from a traditional mandated program to a more flexible, traveler-friendly program — without sacrificing savings, safety, or satisfaction. Led by Suzanne Boyan, Business Travel News' 2019 Travel Manager of the Year, global consulting firm ZS Associates is taking a modern approach to [Read the Case Study](https://resources.traxo.com/zs-associates-travel-management-case-study) [Read](https://resources.traxo.com/zs-associates-travel-management-case-study) [![ZS Case Study | Title and Image of Suzanne Boyan](https://resources.traxo.com/hubfs/zs-associates-case-study-featured-image-Asset%2015.jpg) ](https://resources.traxo.com/zs-associates-travel-management-case-study) [Webinars](https://resources.traxo.com/tag/webinars) [Off-Channel / Leakage](https://resources.traxo.com/tag/off-channel-leakage) [Corporate Travel Programs & Policy](https://resources.traxo.com/tag/corporate-travel-programs-policy) [![Traxo December Webinar Panelists](https://resources.traxo.com/hubfs/Traxo-December-Webinar-Zoom-Cover.jpg) ](https://resources.traxo.com/travel-program-compliance-whats-next) ## [Travel Managers Office Hours: What's Next for Program Compliance? ](https://resources.traxo.com/travel-program-compliance-whats-next) [Justin Morris](https://resources.traxo.com/author/justin-morris) As we approach 2021, it's critical to think strategically about travel program compliance and put a plan in place that safeguards your program. On December 8th, Traxo brought together three experienced travel managers to discuss what's next for program compliance. ### Travel Program Compliance Webinar Panelists: - Suzanne Boyan, ZS Associates (2019 [Watch the Webinar](https://resources.traxo.com/travel-program-compliance-whats-next) [Read](https://resources.traxo.com/travel-program-compliance-whats-next) [![Traxo December Webinar Panelists](https://resources.traxo.com/hubfs/Traxo-December-Webinar-Zoom-Cover.jpg) ](https://resources.traxo.com/travel-program-compliance-whats-next) [Ebooks](https://resources.traxo.com/tag/ebooks) [Off-Channel / Leakage](https://resources.traxo.com/tag/off-channel-leakage) [Corporate Travel Programs & Policy](https://resources.traxo.com/tag/corporate-travel-programs-policy) [![Traxo eBook How to Embrace an Omnichannel Strategy Featured Image](https://resources.traxo.com/hubfs/Traxo-eBook-How-to-Embrace-an-Omnichannel-Strategy.jpg) ](https://resources.traxo.com/how-to-embrace-an-omnichannel-strategy-ebook) ## [How to Embrace an Omnichannel Strategy eBook ](https://resources.traxo.com/how-to-embrace-an-omnichannel-strategy-ebook) [Cara Whitehill](https://resources.traxo.com/author/cara-whitehill) ## **How to Embrace and Omnichannel Travel Management Strategy eBook** Will your business travelers always book how and where instructed?Will they always choose your company’s preferred airline, hotel, or car rental provider? These are two prominent questions answered in Traxo's eBook, "How to Embrace an Omnichannel Strategy." By taking a closer look at [Read the eBook](https://resources.traxo.com/how-to-embrace-an-omnichannel-strategy-ebook) [Read](https://resources.traxo.com/how-to-embrace-an-omnichannel-strategy-ebook) [![Traxo eBook How to Embrace an Omnichannel Strategy Featured Image](https://resources.traxo.com/hubfs/Traxo-eBook-How-to-Embrace-an-Omnichannel-Strategy.jpg) ](https://resources.traxo.com/how-to-embrace-an-omnichannel-strategy-ebook) [Webinars](https://resources.traxo.com/tag/webinars) [Corporate Travel Management](https://resources.traxo.com/tag/corporate-travel-management) [![Title Image for Mexico, Venezuela, and the Middle East: What Did We Learn? Webinar](https://resources.traxo.com/hubfs/risk-webinar-image-3-1.png) ](https://resources.traxo.com/mexico-venezuela-and-the-middle-east-webinar) ## [Mexico, Venezuela, and the Middle East: What Did We Learn? ](https://resources.traxo.com/mexico-venezuela-and-the-middle-east-webinar) [Aash Shravah](https://resources.traxo.com/author/aash-shravah) Recent geopolitical events across three of the world's most volatile regions have done more than make headlines. They've exposed the cracks in how organizations think about, plan for, and execute travel risk management. For risk professionals, corporate travel managers, and security leaders, these moments aren't abstract. They're stress tests. [Watch the Webinar](https://resources.traxo.com/mexico-venezuela-and-the-middle-east-webinar) [Read](https://resources.traxo.com/mexico-venezuela-and-the-middle-east-webinar) [![Title Image for Mexico, Venezuela, and the Middle East: What Did We Learn? Webinar](https://resources.traxo.com/hubfs/risk-webinar-image-3-1.png) ](https://resources.traxo.com/mexico-venezuela-and-the-middle-east-webinar) [Webinars](https://resources.traxo.com/tag/webinars) [Corporate Travel Management](https://resources.traxo.com/tag/corporate-travel-management) [![Title Image with Rebecca Sheehan and Kate King](https://resources.traxo.com/hubfs/isos-webinar-updated-1.png) ](https://resources.traxo.com/off-channel-bookings-webinar-international-sos) ## [Off Channel Bookings: Do You Know Where Your Travelers Are? ](https://resources.traxo.com/off-channel-bookings-webinar-international-sos) [Rebecca Sheehan](https://resources.traxo.com/author/rebecca-sheehan) ## Watch the Webinar Recording Our "Off-Channel Bookings: Do You Know Where Your Travelers Are?" webinar offered a comprehensive exploration of how off-channel bookings can impact corporate travel programs and how the Traxo-International SOS integration delivers a game-changing solution for travel managers and risk professionals. With Rebecca [Watch the Webinar](https://resources.traxo.com/off-channel-bookings-webinar-international-sos) [Read](https://resources.traxo.com/off-channel-bookings-webinar-international-sos) [![Title Image with Rebecca Sheehan and Kate King](https://resources.traxo.com/hubfs/isos-webinar-updated-1.png) ](https://resources.traxo.com/off-channel-bookings-webinar-international-sos) [Webinars](https://resources.traxo.com/tag/webinars) [Corporate Travel Management](https://resources.traxo.com/tag/corporate-travel-management) [![Decorative Image with Webinar Title and Panelists Photos](https://resources.traxo.com/hubfs/WEBINAR.jpg) ](https://resources.traxo.com/travel-managers-toolkit-webinar) ## [From Chaos to Clarity: Transforming your Travel Program with Modern Travel Management Tools [Webinar] ](https://resources.traxo.com/travel-managers-toolkit-webinar) [Aash Shravah](https://resources.traxo.com/author/aash-shravah) ## Watch the Webinar Recording The recent Traxo webinar, "From Chaos to Clarity: Transforming your Travel Program with Modern Travel Management Tools", held on October 16, 2024, offered valuable insights into transforming corporate travel management. Moderated by Aash Shravah and featuring experts Kim Hamer from ResultsPlus Consulting, Sarah Hayden [Watch the Webinar](https://resources.traxo.com/travel-managers-toolkit-webinar) [Read](https://resources.traxo.com/travel-managers-toolkit-webinar) [![Decorative Image with Webinar Title and Panelists Photos](https://resources.traxo.com/hubfs/WEBINAR.jpg) ](https://resources.traxo.com/travel-managers-toolkit-webinar) [Webinars](https://resources.traxo.com/tag/webinars) [Corporate Travel Management](https://resources.traxo.com/tag/corporate-travel-management) [![](https://resources.traxo.com/hubfs/traxo-aa-webinar-youtube-thumbnail-Asset%201.png) ](https://resources.traxo.com/aa-loyalty-changes-webinar) ## [AA Loyalty Changes To Wreak Havoc on Your Travel Program July 11th! [Webinar] ](https://resources.traxo.com/aa-loyalty-changes-webinar) [Aash Shravah](https://resources.traxo.com/author/aash-shravah) ## Watch the Webinar Recording The recent Traxo webinar focused on the sweeping changes to American Airlines' loyalty program changes [occuring on July 11th, 2024](https://www.aa.com/i18n/aadvantage-program/aadvantage-program-updates.jsp), and their broader implications for corporate travel, from compliance to risk management and employee satisfaction. ## Webinar Panelists: - Paul Finn, Corporate Travel Manager - Louise Miller, [Watch the Webinar](https://resources.traxo.com/aa-loyalty-changes-webinar) [Read](https://resources.traxo.com/aa-loyalty-changes-webinar) [![](https://resources.traxo.com/hubfs/traxo-aa-webinar-youtube-thumbnail-Asset%201.png) ](https://resources.traxo.com/aa-loyalty-changes-webinar) [Webinars](https://resources.traxo.com/tag/webinars) [Corporate Travel Management](https://resources.traxo.com/tag/corporate-travel-management) [![Travel Risk Webinar Thumbnail Image with Panelist Headshots](https://resources.traxo.com/hubfs/webinar-graphic-2.jpg) ](https://resources.traxo.com/why-is-managed-travel-risky-business-webinar) ## [Why is Managed Travel Risky Business? [Webinar] ](https://resources.traxo.com/why-is-managed-travel-risky-business-webinar) [Aash Shravah](https://resources.traxo.com/author/aash-shravah) Our expert panel will uncover the state of affairs as it relates to travel risk management with an emphasis on how Travel Managers can understand the complexities of risk in managed travel to ensure the long-term viability of managed travel. As the industry tilts forward towards a decentralization of the traditional pillars of managed travel, how [Watch the Webinar](https://resources.traxo.com/why-is-managed-travel-risky-business-webinar) [Read](https://resources.traxo.com/why-is-managed-travel-risky-business-webinar) [![Travel Risk Webinar Thumbnail Image with Panelist Headshots](https://resources.traxo.com/hubfs/webinar-graphic-2.jpg) ](https://resources.traxo.com/why-is-managed-travel-risky-business-webinar) [Webinars](https://resources.traxo.com/tag/webinars) [Corporate Travel Management](https://resources.traxo.com/tag/corporate-travel-management) [![Decorative Image](https://resources.traxo.com/hubfs/ndc-webinar-youtube-Asset%2021.png) ](https://resources.traxo.com/understanding-ndc-and-its-impact-on-corporate-travel-webinar) ## [Understanding NDC and Its Impact on Corporate Travel [Webinar] ](https://resources.traxo.com/understanding-ndc-and-its-impact-on-corporate-travel-webinar) [Justin Morris](https://resources.traxo.com/author/justin-morris) [New Distribution Capability (NDC)](https://blog.traxo.com/what-travel-management-teams-need-to-know-about-ndc) has been a topic of conversation in our industry for over a decade, yet recent studies show about 10% of “travel agent sales are coming from NDC interfaces.” Until recently, 95% of NDC indirect sales are for leisure travel. That’s 1 in every 200 bookings being made with NDC technology for business travel. However, [Watch the Webinar](https://resources.traxo.com/understanding-ndc-and-its-impact-on-corporate-travel-webinar) [Read](https://resources.traxo.com/understanding-ndc-and-its-impact-on-corporate-travel-webinar) [![Decorative Image](https://resources.traxo.com/hubfs/ndc-webinar-youtube-Asset%2021.png) ](https://resources.traxo.com/understanding-ndc-and-its-impact-on-corporate-travel-webinar) [Webinars](https://resources.traxo.com/tag/webinars) [Corporate Travel Management](https://resources.traxo.com/tag/corporate-travel-management) [![ISO 31030 Webinar - Decorate Image of Title and Panelist Headshots](https://resources.traxo.com/hubfs/traxo-ISO-31030-webinar-2022-featured-image-Asset-2.jpg) ](https://resources.traxo.com/using-iso-31030-to-tackle-travel-risk-management-webinar) ## [Using ISO 31030 to Tackle Travel Risk Management [Webinar] ](https://resources.traxo.com/using-iso-31030-to-tackle-travel-risk-management-webinar) [Justin Morris](https://resources.traxo.com/author/justin-morris) Travel risk management standard ISO 31030 has been around for a year. In this webinar, we partnered with [Global Secure Accreditation](https://www.gsaccreditation.com/) to see how the ISO 31030 guidelines are being used by real businesses like PwC to tackle today’s most crucial travel risk management concerns. Watch the discussion we shared with industry leaders specialized in [Watch the Webinar](https://resources.traxo.com/using-iso-31030-to-tackle-travel-risk-management-webinar) [Read](https://resources.traxo.com/using-iso-31030-to-tackle-travel-risk-management-webinar) [![ISO 31030 Webinar - Decorate Image of Title and Panelist Headshots](https://resources.traxo.com/hubfs/traxo-ISO-31030-webinar-2022-featured-image-Asset-2.jpg) ](https://resources.traxo.com/using-iso-31030-to-tackle-travel-risk-management-webinar) [Webinars](https://resources.traxo.com/tag/webinars) [Corporate Travel Management](https://resources.traxo.com/tag/corporate-travel-management) [Data](https://resources.traxo.com/tag/data) [![Decorative Image ](https://resources.traxo.com/hubfs/traxo-isos-webinar-rc-image-Asset%2016.jpg) ](https://resources.traxo.com/traxo-and-international-sos-travel-security-standard-iso-31030) ## [Traxo and International SOS — Are You Ready for ISO 31030? ](https://resources.traxo.com/traxo-and-international-sos-travel-security-standard-iso-31030) [Brian Butler](https://resources.traxo.com/author/brian-butler) Recently, leaders from Global Secure Accreditation (GSA), International SOS, Traxo, and ZS Associates, came together to discuss ISO 31030—a first-of-its-kind travel risk management security standard. All participating organizations regard ISO 31030 as the next step in ensuring exceptional duty of care for business travelers worldwide. ### Our Webinar [Watch the Webinar](https://resources.traxo.com/traxo-and-international-sos-travel-security-standard-iso-31030) [Read](https://resources.traxo.com/traxo-and-international-sos-travel-security-standard-iso-31030) [![Decorative Image ](https://resources.traxo.com/hubfs/traxo-isos-webinar-rc-image-Asset%2016.jpg) ](https://resources.traxo.com/traxo-and-international-sos-travel-security-standard-iso-31030) [Webinars](https://resources.traxo.com/tag/webinars) [Corporate Travel Management](https://resources.traxo.com/tag/corporate-travel-management) [Data](https://resources.traxo.com/tag/data) [![Decorative Image](https://resources.traxo.com/hubfs/grasp-traxo-resource-center-image-Asset%2018.jpg) ](https://resources.traxo.com/solving-the-data-puzzle-with-grasp-and-traxo-webinar) ## [Solving the Data Puzzle with Grasp and Traxo ](https://resources.traxo.com/solving-the-data-puzzle-with-grasp-and-traxo-webinar) [Brian Butler](https://resources.traxo.com/author/brian-butler) For Travel Programs, data exists everywhere, in different formats and systems. Unfortunately, up to 40% of that data falls outside the traditional booking channels, making it invisible to travel managers. This has become a massive problem for end-to-end travel management and proper duty of care. During the "Solving the Data Puzzle Webinar with [Watch the Webinar](https://resources.traxo.com/solving-the-data-puzzle-with-grasp-and-traxo-webinar) [Read](https://resources.traxo.com/solving-the-data-puzzle-with-grasp-and-traxo-webinar) [![Decorative Image](https://resources.traxo.com/hubfs/grasp-traxo-resource-center-image-Asset%2018.jpg) ](https://resources.traxo.com/solving-the-data-puzzle-with-grasp-and-traxo-webinar) [Webinars](https://resources.traxo.com/tag/webinars) [Corporate Travel Management](https://resources.traxo.com/tag/corporate-travel-management) [Program Savings](https://resources.traxo.com/tag/program-savings) [![Decorative Title Image with Speaker Headshots](https://resources.traxo.com/hubfs/august-webinar-resource-center-featured-image-Asset%2014.jpg) ](https://resources.traxo.com/webinar-effective-rfps-and-hotel-spend-management) ## [Travel Managers Office Hours: Effective RFPs & Hotel Spend Management ](https://resources.traxo.com/webinar-effective-rfps-and-hotel-spend-management) [Justin Morris](https://resources.traxo.com/author/justin-morris) In the August 2021 edition of Traxo's Travel Managers Office Hours webinar series, executives from BTP Automation and an experienced Sabre travel manager joined Traxo to discuss crafting hotel RFPs quickly and optimizing hotel program spend.  ### Our Webinar Panelists: - Bruce Yoxsimer, CEO at [BTP Automation](https://www.btpautomation.com/) - Fernando Avíla, Founder at [BTP Automation ](https://www.btpautomation.com/) [Watch the Webinar](https://resources.traxo.com/webinar-effective-rfps-and-hotel-spend-management) [Read](https://resources.traxo.com/webinar-effective-rfps-and-hotel-spend-management) [![Decorative Title Image with Speaker Headshots](https://resources.traxo.com/hubfs/august-webinar-resource-center-featured-image-Asset%2014.jpg) ](https://resources.traxo.com/webinar-effective-rfps-and-hotel-spend-management) [Webinars](https://resources.traxo.com/tag/webinars) [Corporate Travel Management](https://resources.traxo.com/tag/corporate-travel-management) [Corporate Travel Programs & Policy](https://resources.traxo.com/tag/corporate-travel-programs-policy) [![Traxo Town Hall Webinar Title and Building Illustration](https://resources.traxo.com/hubfs/Traxo-September-Townhall-Webinar.jpg) ](https://resources.traxo.com/travel-managers-office-hours-town-hall-march-2021) ## [Travel Managers Office Hours: Town Hall March 2021 ](https://resources.traxo.com/travel-managers-office-hours-town-hall-march-2021) Lacey Williams On March 30th, 2021, we hosted our second town hall during the Traxo Travel Managers Office Hours webinar series. This webinar was open to all travel industry professionals, including travel buyers, suppliers, and TMCs. More than 150 travel professionals joined the session to ask questions, share their experiences and connect with industry peers. [Watch the Webinar](https://resources.traxo.com/travel-managers-office-hours-town-hall-march-2021) [Read](https://resources.traxo.com/travel-managers-office-hours-town-hall-march-2021) [![Traxo Town Hall Webinar Title and Building Illustration](https://resources.traxo.com/hubfs/Traxo-September-Townhall-Webinar.jpg) ](https://resources.traxo.com/travel-managers-office-hours-town-hall-march-2021) [Webinars](https://resources.traxo.com/tag/webinars) [Off-Channel / Leakage](https://resources.traxo.com/tag/off-channel-leakage) [Corporate Travel Programs & Policy](https://resources.traxo.com/tag/corporate-travel-programs-policy) [![Traxo December Webinar Panelists](https://resources.traxo.com/hubfs/Traxo-December-Webinar-Zoom-Cover.jpg) ](https://resources.traxo.com/travel-program-compliance-whats-next) ## [Travel Managers Office Hours: What's Next for Program Compliance? ](https://resources.traxo.com/travel-program-compliance-whats-next) [Justin Morris](https://resources.traxo.com/author/justin-morris) As we approach 2021, it's critical to think strategically about travel program compliance and put a plan in place that safeguards your program. On December 8th, Traxo brought together three experienced travel managers to discuss what's next for program compliance. ### Travel Program Compliance Webinar Panelists: - Suzanne Boyan, ZS Associates (2019 [Watch the Webinar](https://resources.traxo.com/travel-program-compliance-whats-next) [Read](https://resources.traxo.com/travel-program-compliance-whats-next) [![Traxo December Webinar Panelists](https://resources.traxo.com/hubfs/Traxo-December-Webinar-Zoom-Cover.jpg) ](https://resources.traxo.com/travel-program-compliance-whats-next) [Webinars](https://resources.traxo.com/tag/webinars) [Corporate Travel Management](https://resources.traxo.com/tag/corporate-travel-management) [Corporate Travel Programs & Policy](https://resources.traxo.com/tag/corporate-travel-programs-policy) [Covid-19](https://resources.traxo.com/tag/covid-19) [![Travel Managers Office Hours: Managing Travel Program Changes](https://resources.traxo.com/hubfs/Travel-Managers-Office-Hours-Webinar-Managing-Travel-Program-Changes.jpg) ](https://resources.traxo.com/travel-managers-office-hours-managing-changes) ## [Travel Managers Office Hours: Managing Travel Program Changes ](https://resources.traxo.com/travel-managers-office-hours-managing-changes) [Justin Morris](https://resources.traxo.com/author/justin-morris) Due to the COVID-19 pandemic, the business travel industry experienced a massive amount of disruption in 2020. This disruption created the necessity for several travel program changes, from urgent adjustments in how companies address duty of care to policy changes enforcing greater program compliance. On October 27th, Traxo brought together three [Watch the Webinar](https://resources.traxo.com/travel-managers-office-hours-managing-changes) [Read](https://resources.traxo.com/travel-managers-office-hours-managing-changes) [![Travel Managers Office Hours: Managing Travel Program Changes](https://resources.traxo.com/hubfs/Travel-Managers-Office-Hours-Webinar-Managing-Travel-Program-Changes.jpg) ](https://resources.traxo.com/travel-managers-office-hours-managing-changes) [Webinars](https://resources.traxo.com/tag/webinars) [Corporate Travel Management](https://resources.traxo.com/tag/corporate-travel-management) [Data](https://resources.traxo.com/tag/data) [![ICF Webinar Return to Travel with Traxo](https://resources.traxo.com/hubfs/Traxo-ICF-Webinar-Return-to-Travel.jpg) ](https://resources.traxo.com/icf-webinar-return-to-travel) ## [(ICF-hosted Webinar) Return to Travel: The Digital Divide ](https://resources.traxo.com/icf-webinar-return-to-travel) [Matt Griffin, Traxo](https://resources.traxo.com/author/matt-griffin) On October 15, 2020, [ICF](http://icf.com/) hosted a webinar about the return to travel after COVID-19 and the role of technology in managing this restart successfully. The webinar was hosted by ICF’s senior travel manager, Carmen Smith, with three travel data experts as panelists, including Traxo's Chief Product Officer, Matt Griffin. ### **The Webinar Panelists:** #### **Dave ** [Watch the Webinar](https://resources.traxo.com/icf-webinar-return-to-travel) [Read](https://resources.traxo.com/icf-webinar-return-to-travel) [![ICF Webinar Return to Travel with Traxo](https://resources.traxo.com/hubfs/Traxo-ICF-Webinar-Return-to-Travel.jpg) ](https://resources.traxo.com/icf-webinar-return-to-travel) [Webinars](https://resources.traxo.com/tag/webinars) [Corporate Travel Management](https://resources.traxo.com/tag/corporate-travel-management) [Corporate Travel Programs & Policy](https://resources.traxo.com/tag/corporate-travel-programs-policy) [![Traxo September 2020 Travel Managers Office Hours Town Hall Webinar](https://resources.traxo.com/hubfs/Traxo-September-Townhall-Webinar.jpg) ](https://resources.traxo.com/travel-managers-office-hours-september-town-hall) ## [Travel Managers Office Hours: Town Hall ](https://resources.traxo.com/travel-managers-office-hours-september-town-hall) [Matt Griffin, Traxo](https://resources.traxo.com/author/matt-griffin) On September 29th, we hosted our first town hall during the Traxo Travel Managers Office Hours webinar series. This webinar was only open to travel buyers to facilitate an open conversation regarding the countless hurdles travel managers now face, from [traveler safety ](https://www.traxo.com/traveler-safety)to expense reporting and what to do about unused tickets. Roughly 100 travel [Watch the Webinar](https://resources.traxo.com/travel-managers-office-hours-september-town-hall) [Read](https://resources.traxo.com/travel-managers-office-hours-september-town-hall) [![Traxo September 2020 Travel Managers Office Hours Town Hall Webinar](https://resources.traxo.com/hubfs/Traxo-September-Townhall-Webinar.jpg) ](https://resources.traxo.com/travel-managers-office-hours-september-town-hall) [Webinars](https://resources.traxo.com/tag/webinars) [Duty Of Care](https://resources.traxo.com/tag/duty-of-care) [Covid-19](https://resources.traxo.com/tag/covid-19) [![Traxo BTN Risk Summit Talk Data Ready for Duty of Care Featured Image](https://resources.traxo.com/hubfs/Traxo-BTN-Risk-Summit-Talk-Data-Ready-for-Duty-of-Care.jpg) ](https://resources.traxo.com/are-you-data-ready-for-duty-of-care) ## [Are you Data Ready for Duty of Care? Talk from BTN Risk Summit ](https://resources.traxo.com/are-you-data-ready-for-duty-of-care) [Matt Griffin, Traxo](https://resources.traxo.com/author/matt-griffin) Business Travel News and Hospitality Lawyer hosted the Global Travel Risk Summit on July 29th, 2020. During the virtual event, Traxo's Chief Product Officer, Matt Griffin, shared insight on how businesses can become "Data Ready for Duty of Care." This means aggregating and applying every data point required to create a responsible and transparent [Watch the Talk](https://resources.traxo.com/are-you-data-ready-for-duty-of-care) [Read](https://resources.traxo.com/are-you-data-ready-for-duty-of-care) [![Traxo BTN Risk Summit Talk Data Ready for Duty of Care Featured Image](https://resources.traxo.com/hubfs/Traxo-BTN-Risk-Summit-Talk-Data-Ready-for-Duty-of-Care.jpg) ](https://resources.traxo.com/are-you-data-ready-for-duty-of-care) [Webinars](https://resources.traxo.com/tag/webinars) [Covid-19](https://resources.traxo.com/tag/covid-19) [Health](https://resources.traxo.com/tag/health) [![Traxo Travel Managers Office Hours Webinar What We've Learned Featured Image](https://resources.traxo.com/hubfs/Traxo-Travel-Managers-Office-Hours-What-Weve-Learned.jpg) ](https://resources.traxo.com/travel-managers-office-hours-what-weve-learned) ## [Travel Managers Office Hours: What We've Learned ](https://resources.traxo.com/travel-managers-office-hours-what-weve-learned) [Matt Griffin, Traxo](https://resources.traxo.com/author/matt-griffin) Over the last several months, everyone in the travel industry has had to adapt to the daily changes brought forth by the COVID-19 pandemic. In Traxo's Travel Managers Office Hours webinar for August, we caught up with three industry-leading travel managers to discuss what they've learned while managing corporate travel during a global health [Watch the Webinar](https://resources.traxo.com/travel-managers-office-hours-what-weve-learned) [Read](https://resources.traxo.com/travel-managers-office-hours-what-weve-learned) [![Traxo Travel Managers Office Hours Webinar What We've Learned Featured Image](https://resources.traxo.com/hubfs/Traxo-Travel-Managers-Office-Hours-What-Weve-Learned.jpg) ](https://resources.traxo.com/travel-managers-office-hours-what-weve-learned) [Webinars](https://resources.traxo.com/tag/webinars) [Covid-19](https://resources.traxo.com/tag/covid-19) [Health](https://resources.traxo.com/tag/health) [![Traxo Travel Managers Office Hours Webinar Ask the Experts Featured Image](https://resources.traxo.com/hubfs/Travel-Managers-Office-Hours-Webinar-Ask-the-Experts.jpg) ](https://resources.traxo.com/travel-managers-office-hours-ask-the-experts) ## [Travel Managers Office Hours: Ask The Experts ](https://resources.traxo.com/travel-managers-office-hours-ask-the-experts) [Matt Griffin, Traxo](https://resources.traxo.com/author/matt-griffin) Wondering what industry experts are saying about the future of corporate travel and what to consider when adapting and evolving your travel program? View a candid conversation with three strategic, innovative thought leaders in corporate travel, moderated by Chad Costa from Traxo. **In this webinar, we discuss:** - How to approach and develop new [Watch the Webinar](https://resources.traxo.com/travel-managers-office-hours-ask-the-experts) [Read](https://resources.traxo.com/travel-managers-office-hours-ask-the-experts) [![Traxo Travel Managers Office Hours Webinar Ask the Experts Featured Image](https://resources.traxo.com/hubfs/Travel-Managers-Office-Hours-Webinar-Ask-the-Experts.jpg) ](https://resources.traxo.com/travel-managers-office-hours-ask-the-experts) [Webinars](https://resources.traxo.com/tag/webinars) [Covid-19](https://resources.traxo.com/tag/covid-19) [Health](https://resources.traxo.com/tag/health) [![](https://resources.traxo.com/hubfs/office-hours-webinar-addressing-impact-of-covid-19.jpg) ](https://resources.traxo.com/addressing-the-impact-of-covid-19-on-our-travel-programs) ## [Travel Managers Office Hours: Addressing the Impact of COVID-19 on Our Travel Programs ](https://resources.traxo.com/addressing-the-impact-of-covid-19-on-our-travel-programs) [Matt Griffin, Traxo](https://resources.traxo.com/author/matt-griffin) Wondering what other corporate travel managers are seeing and doing in these confusing times? View a candid conversation with fellow travel managers on the front line and moderated by Chad Costa from Traxo.  **In this webinar, we discuss:** - How their travel programs have been impacted - What they have done to adjust - What they are planning going [Watch the Webinar](https://resources.traxo.com/addressing-the-impact-of-covid-19-on-our-travel-programs) [Read](https://resources.traxo.com/addressing-the-impact-of-covid-19-on-our-travel-programs) [![](https://resources.traxo.com/hubfs/office-hours-webinar-addressing-impact-of-covid-19.jpg) ](https://resources.traxo.com/addressing-the-impact-of-covid-19-on-our-travel-programs) [Data](https://resources.traxo.com/tag/data) [Knowledge](https://resources.traxo.com/tag/knowledge) [Program Savings](https://resources.traxo.com/tag/program-savings) [![Decorative Image](https://resources.traxo.com/hubfs/traxo-for-program-savings-featured-image-Asset-15.jpg) ](https://resources.traxo.com/traxo-for-program-savings-download) ## [Traxo for Program Savings ](https://resources.traxo.com/traxo-for-program-savings-download) [Matt Griffin, Traxo](https://resources.traxo.com/author/matt-griffin) Travel programs present countless opportunities for savings, but only to travel managers who can access all of their booking data. Since so much leakage goes unmanaged, it can be difficult for travel managers to execute effective, volume-based supplier negotiations or thoughtfully update policies to capitalize on savings available through various [Get the One-Pager](https://resources.traxo.com/traxo-for-program-savings-download) [Read](https://resources.traxo.com/traxo-for-program-savings-download) [![Decorative Image](https://resources.traxo.com/hubfs/traxo-for-program-savings-featured-image-Asset-15.jpg) ](https://resources.traxo.com/traxo-for-program-savings-download) [Webinars](https://resources.traxo.com/tag/webinars) [Corporate Travel Management](https://resources.traxo.com/tag/corporate-travel-management) [Program Savings](https://resources.traxo.com/tag/program-savings) [![Decorative Title Image with Speaker Headshots](https://resources.traxo.com/hubfs/august-webinar-resource-center-featured-image-Asset%2014.jpg) ](https://resources.traxo.com/webinar-effective-rfps-and-hotel-spend-management) ## [Travel Managers Office Hours: Effective RFPs & Hotel Spend Management ](https://resources.traxo.com/webinar-effective-rfps-and-hotel-spend-management) [Justin Morris](https://resources.traxo.com/author/justin-morris) In the August 2021 edition of Traxo's Travel Managers Office Hours webinar series, executives from BTP Automation and an experienced Sabre travel manager joined Traxo to discuss crafting hotel RFPs quickly and optimizing hotel program spend.  ### Our Webinar Panelists: - Bruce Yoxsimer, CEO at [BTP Automation](https://www.btpautomation.com/) - Fernando Avíla, Founder at [BTP Automation ](https://www.btpautomation.com/) [Watch the Webinar](https://resources.traxo.com/webinar-effective-rfps-and-hotel-spend-management) [Read](https://resources.traxo.com/webinar-effective-rfps-and-hotel-spend-management) [![Decorative Title Image with Speaker Headshots](https://resources.traxo.com/hubfs/august-webinar-resource-center-featured-image-Asset%2014.jpg) ](https://resources.traxo.com/webinar-effective-rfps-and-hotel-spend-management) [Risk Management / Duty of Care](https://resources.traxo.com/tag/risk-management-duty-of-care) [Corporate Travel Management](https://resources.traxo.com/tag/corporate-travel-management) [Program Savings](https://resources.traxo.com/tag/program-savings) [![Decorative Title Image](https://resources.traxo.com/hubfs/traxo-video-thumbnail.jpg) ](https://resources.traxo.com/introduction-to-traxo-video) ## [Introduction to Traxo [Video] ](https://resources.traxo.com/introduction-to-traxo-video) [Brian Butler](https://resources.traxo.com/author/brian-butler) Curious about how Traxo can support your organization's travel management goals? Watch our introduction video to learn how Traxo automatically audits your travel program for improved compliance, savings and traveler safety. ## Traxo Introduction Video: If you're ready to experience the power of complete, pre-trip travel data on your corporate [Watch the Video](https://resources.traxo.com/introduction-to-traxo-video) [Read](https://resources.traxo.com/introduction-to-traxo-video) [![Decorative Title Image](https://resources.traxo.com/hubfs/traxo-video-thumbnail.jpg) ](https://resources.traxo.com/introduction-to-traxo-video) [All Resources](https://resources.traxo.com) ## Get the latest from Traxo Corporate travel management is a dynamic field. Join our mailing list to keep abreast of the latest news on Traxo products and key industry insights. [![Traxo](https://resources.traxo.com/hubfs/traxo-logotype-white.svg "Traxo")](https://www.traxo.com) © 2026 Traxo, Inc. All Rights Reserved.