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Travel Managers Office Hours: Town Hall March 2021

On March 30th, 2021, we hosted our second town hall during the Traxo Travel Managers Office Hours webinar series. This webinar was open to all travel industry professionals, including travel buyers, suppliers, and TMCs. More than 150 travel professionals joined the session to ask questions, share their experiences and connect with industry peers.

To jump-start the conversation, Traxo moderator Justin Morris began with a poll. 

Vaccinations and “Health Passports”

From there, the conversation moved toward vaccinations and whether or not they could be required for domestic and international travel. Some attendees said their companies would not require vaccinations. Another attendee said she expected the “the almighty dollar” to dictate whether or not vaccinations would be required by airlines. In general, attendees agreed that vaccinations were a crucial component of a return to travel. However, many remain skeptical about how these requirements could be implemented and managed. 

What’s the best way to approach compliance?

Duty of care was another important topic discussed during the webinar. Travel managers, consultants and TMCs weighed in on the optimal way to handle compliance and travel program leakage. Greeley Koch from DigiTravel Consulting was concerned that strict travel mandates would fail to address leakage, citing compliance issues his clients faced despite their travel program mandates. Attendees agreed that pre-trip data was an essential factor in managing leakage effectively.

TMC Business Model Changes & More

Toward the end of the town hall webinar, the conversation turned to the pandemic's affect on TMCs and the TMC business models. One attendee explained that many of the TMCs her company approached in 2019 had been acquired, merged, or changed their business models. Therefore, she needed to request new proposals and reevaluate TMC options based on their newly-implemented subscription fees, implementation fees, and other factors. 

Attendees also discussed travel restrictions, domestic and international laws/requirements, and how to advocate for the travel industry as travel becomes a safer activity.

To explore more of the business travel topics discussed during the March 2021 town hall webinar, please visit Traxo's YouTube channel or watch the video below.

March 2021 Town Hall Webinar Recording:

NEXT

Webinars

Solving the Data Puzzle with Grasp and Traxo

For Travel Programs, data exists everywhere, in different formats and systems. Unfortunately, up to 40% of that data falls outside the traditional booking channels, making it invisible to travel managers. This has become a massive problem for end-to-end travel management and proper duty of care. During the "Solving the Data Puzzle Webinar with

Webinars

Travel Managers Office Hours: Effective RFPs & Hotel Spend Management

In the August 2021 edition of Traxo's Travel Managers Office Hours webinar series, executives from BTP Automation and an experienced Sabre travel manager joined Traxo to discuss crafting hotel RFPs quickly and optimizing hotel program spend. 

Our Webinar Panelists:

Introduction to Traxo [Video]

Curious about how Traxo can support your organization's travel management goals? Watch our introduction video to learn how Traxo automatically audits your travel program for improved compliance, savings and traveler safety.

Traxo Introduction Video:

 

If you're ready to experience the power of complete, pre-trip travel data on your corporate

Customer Stories

Case Study: Ritchie Bros. Auctioneers

Despite having a mandated travel policy, like many companies, Ritchie Bros. Auctioneers struggled with travel program leakage. Recurrent reconciliation and budgeting data challenges presented by this leakage activity was a key factor that drove Travel Administration Manager Michelle Grant to find travel data capture and intelligence provider,

Webinars

Travel Managers Office Hours: Managing Travel Program Changes

Due to the COVID-19 pandemic, the business travel industry experienced a massive amount of disruption in 2020. This disruption created the necessity for several travel program changes, from urgent adjustments in how companies address duty of care to policy changes enforcing greater program compliance. On October 27th, Traxo brought together three

Webinars

(ICF-hosted Webinar) Return to Travel: The Digital Divide

On October 15, 2020, ICF hosted a webinar about the return to travel after COVID-19 and the role of technology in managing this restart successfully. The webinar was hosted by ICF’s senior travel manager, Carmen Smith, with three travel data experts as panelists, including Traxo's Chief Product Officer, Matt Griffin.

The Webinar Panelists:

Dave

Webinars

Travel Managers Office Hours: Town Hall

On September 29th, we hosted our first town hall during the Traxo Travel Managers Office Hours webinar series. This webinar was only open to travel buyers to facilitate an open conversation regarding the countless hurdles travel managers now face, from traveler safety to expense reporting and what to do about unused tickets.

Roughly 100 travel

Webinars

Travel Managers Office Hours: What's Next for Program Compliance?

 

As we approach 2021, it's critical to think strategically about travel program compliance and put a plan in place that safeguards your program. On December 8th, Traxo brought together three experienced travel managers to discuss what's next for program compliance.

Travel Program Compliance Webinar Panelists:

  • Suzanne Boyan, ZS Associates (2019

Customer Stories

Case Study: Ritchie Bros. Auctioneers

Despite having a mandated travel policy, like many companies, Ritchie Bros. Auctioneers struggled with travel program leakage. Recurrent reconciliation and budgeting data challenges presented by this leakage activity was a key factor that drove Travel Administration Manager Michelle Grant to find travel data capture and intelligence provider,

Webinars

Travel Managers Office Hours: Managing Travel Program Changes

Due to the COVID-19 pandemic, the business travel industry experienced a massive amount of disruption in 2020. This disruption created the necessity for several travel program changes, from urgent adjustments in how companies address duty of care to policy changes enforcing greater program compliance. On October 27th, Traxo brought together three

Webinars

Travel Managers Office Hours: Town Hall

On September 29th, we hosted our first town hall during the Traxo Travel Managers Office Hours webinar series. This webinar was only open to travel buyers to facilitate an open conversation regarding the countless hurdles travel managers now face, from traveler safety to expense reporting and what to do about unused tickets.

Roughly 100 travel

Ebooks

How to Embrace an Omnichannel Strategy eBook

How to Embrace and Omnichannel Travel Management Strategy eBook

Will your business travelers always book how and where instructed?Will they always choose your company’s preferred airline, hotel, or car rental provider?

These are two prominent questions answered in Traxo's eBook, "How to Embrace an Omnichannel Strategy." By taking a closer look at

Webinars

Solving the Data Puzzle with Grasp and Traxo

For Travel Programs, data exists everywhere, in different formats and systems. Unfortunately, up to 40% of that data falls outside the traditional booking channels, making it invisible to travel managers. This has become a massive problem for end-to-end travel management and proper duty of care. During the "Solving the Data Puzzle Webinar with

Webinars

Travel Managers Office Hours: Effective RFPs & Hotel Spend Management

In the August 2021 edition of Traxo's Travel Managers Office Hours webinar series, executives from BTP Automation and an experienced Sabre travel manager joined Traxo to discuss crafting hotel RFPs quickly and optimizing hotel program spend. 

Our Webinar Panelists:

Webinars

Travel Managers Office Hours: Uncovering Value in Travel Leakage

In this edition of Traxo's Travel Managers Office Hours webinar series, we brought together three experts from travel industry areas to discuss the hidden value of travel leakage, from savings opportunities to enhanced traveler satisfaction. 

Business Travel Leakage Webinar Panelists:

  • Jennifer Steinke, Global Travel Manager, PPD
  • Greeley Koch, VP

Webinars

Travel Managers Office Hours: What's Next for Program Compliance?

 

As we approach 2021, it's critical to think strategically about travel program compliance and put a plan in place that safeguards your program. On December 8th, Traxo brought together three experienced travel managers to discuss what's next for program compliance.

Travel Program Compliance Webinar Panelists:

  • Suzanne Boyan, ZS Associates (2019

Webinars

Travel Managers Office Hours: Managing Travel Program Changes

Due to the COVID-19 pandemic, the business travel industry experienced a massive amount of disruption in 2020. This disruption created the necessity for several travel program changes, from urgent adjustments in how companies address duty of care to policy changes enforcing greater program compliance. On October 27th, Traxo brought together three

Webinars

(ICF-hosted Webinar) Return to Travel: The Digital Divide

On October 15, 2020, ICF hosted a webinar about the return to travel after COVID-19 and the role of technology in managing this restart successfully. The webinar was hosted by ICF’s senior travel manager, Carmen Smith, with three travel data experts as panelists, including Traxo's Chief Product Officer, Matt Griffin.

The Webinar Panelists:

Dave

Webinars

Travel Managers Office Hours: Town Hall

On September 29th, we hosted our first town hall during the Traxo Travel Managers Office Hours webinar series. This webinar was only open to travel buyers to facilitate an open conversation regarding the countless hurdles travel managers now face, from traveler safety to expense reporting and what to do about unused tickets.

Roughly 100 travel

Webinars

Are you Data Ready for Duty of Care? Talk from BTN Risk Summit

Business Travel News and Hospitality Lawyer hosted the Global Travel Risk Summit on July 29th, 2020. During the virtual event, Traxo's Chief Product Officer, Matt Griffin, shared insight on how businesses can become "Data Ready for Duty of Care." This means aggregating and applying every data point required to create a responsible and transparent

Webinars

Travel Managers Office Hours: What We've Learned

Over the last several months, everyone in the travel industry has had to adapt to the daily changes brought forth by the COVID-19 pandemic. In Traxo's Travel Managers Office Hours webinar for August, we caught up with three industry-leading travel managers to discuss what they've learned while managing corporate travel during a global health

Webinars

Travel Managers Office Hours: Stages of Recovery

Supplier Perspectives on Corporate Travel Recovery

As companies gradually restart business trips and the gears begin to turn again for airlines, hotels, and ground transportation suppliers, the world of business travel will look quite different for everyone.

Buyers have a host of considerations to address before they can re-open their travel

Webinars

Travel Managers Office Hours: Ask The Experts

Wondering what industry experts are saying about the future of corporate travel and what to consider when adapting and evolving your travel program?

View a candid conversation with three strategic, innovative thought leaders in corporate travel, moderated by Chad Costa from Traxo.

In this webinar, we discuss:

  • How to approach and develop new

Webinars

Travel Managers Office Hours: Addressing the Impact of COVID-19 on Our Travel Programs

Wondering what other corporate travel managers are seeing and doing in these confusing times? View a candid conversation with fellow travel managers on the front line and moderated by Chad Costa from Traxo. 

 

In this webinar, we discuss:

  • How their travel programs have been impacted
  • What they have done to adjust
  • What they are planning going

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